Parminder Singh
Abbotsford,BC
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
12
12
years of professional experience
Work History
Manager/Operator
Circle K/ESSO gas station
Chilliwack, British Columbia
03.2020 - 04.2022
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Evaluated suppliers to maintain cost controls and improve operations.
- Maximized performance by monitoring daily activities and mentoring team members.
- Recruited and hired top performers to add talent and value to department.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Supervised labor costs and departmental expenses to remain in line with budget.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
Assistant Manager
Husky Gas station
WILLIAMS LAKE, BC
05.2016 - 03.2020
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Recognized staff for contributions to company success to foster engagement and increase productivity.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored security to protect employees, customers and property.
- Strengthened operational efficiency to remain cost-effective while maintaining quality service.
- Created employee schedules to align coverage with forecasted demands.
- Developed strategy to increase sales and drive profits.
Retail Supervisor
Macs Convenience store
Ottawa, ON
12.2012 - 03.2016
- Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
- Built successful retail teams by instilling culture of collaboration and developing daily plans centered on common group goals.
- Followed HACCP safety guidelines for correctly receiving and distributing foods.
- Entered and priced inventory to assist with efficient restocking.
- Trained and oriented associates to maximize team performance.
Retail Cashier
Canadian tire gas bar
Ottawa, ON
01.2012 - 06.2014
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Answered questions about store policies and addressed customer concerns.
- Reconciled daily totals to maintain balanced and compliant ledgers.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Answered customer questions and helped find specific items.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
Education
Wireless Communications Technician
Algonquin College
Ottawa, ON12.2014
Bachelor in Technology of Electronics And Telecomm
Punjab Technical University
India 07.2010
Skills
- Managing Terminations
- Staff Management
- Performance Tracking and Evaluations
- Managing Props
- Scheduling and Coordinating
- Managing Laborers
- Administration and Reporting
- Managing Cash Register
- Managing Employee Relations
- Issue and Conflict Resolution
- Invoice Reconciliation
- Supplier Relations
Timeline
Manager/Operator
Circle K/ESSO gas station
03.2020 - 04.2022
Assistant Manager
Husky Gas station
05.2016 - 03.2020
Retail Supervisor
Macs Convenience store
12.2012 - 03.2016
Retail Cashier
Canadian tire gas bar
01.2012 - 06.2014
Wireless Communications Technician
Algonquin College
Bachelor in Technology of Electronics And Telecomm
Punjab Technical University
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