Parminder Kaur
Dawson Creek,Canada
Summary
Leveraging strong customer service and communication skills, along with a background in team collaboration and multitasking, ready to contribute to a new role with adaptability and efficiency. Skilled in data entry, empathy, and patience, eager to support a dynamic team. Seeking opportunities to grow and excel in a new position.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dental Assistant
Peace Country Dental Clinic
05.2025 - Current
- Assisted in preparing treatment rooms, ensuring cleanliness and organization for optimal patient care.
- Supported dentists during procedures by managing instruments and materials effectively.
- Educated patients on oral hygiene practices, enhancing overall dental health awareness.
- Maintained accurate patient records and updated charts, ensuring compliance with regulations.
CUSTOMER SERVICE REPRESENTATIVE
Canadian Tire
01.2022 - 11.2023
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Processed orders, returns, and exchanges in an accurate and efficient manner.
- Responded to telephone inquiries and complaints following standard operating procedures.
DENTAL ASSISTANT
Bakerview Dental Clinic
05.2021 - 11.2021
- Assisted dentists in providing quality dental care to patients, including taking and developing x-rays, charting teeth, preparing materials, and cleaning instruments.
- Performed chairside duties such as suctioning, handing instruments, mixing materials, and applying topical anesthetics.
- Sterilized and disinfected instruments and treatment rooms.
ASSISTANT MANAGER
Dairy Queen
09.2019 - 04.2021
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Managed daily operations of the store, including scheduling staff, assigning tasks, and overseeing inventory control processes.
- Interviewed potential job candidates and made hiring recommendations to general manager.
FRESH FOOD ASSOCIATE
Walmart
06.2017 - 04.2019
- Displayed knowledge of store layout and product locations to help customers quickly locate items.
- Demonstrated ability to provide excellent customer service while handling fresh food items.
- Performed weekly maintenance checks on refrigeration units to ensure proper functioning.
Education
POST GRADUATE DIPLOMA - Health Administration
Northern Lights College
Dawson Creek04.2019
BACHELOR'S - Dental Surgery
Dasmesh Dental College
Faridkot, Punjab06.2014
Skills
- Customer service and support
- Data entry
- Adaptability and flexibility
- Efficient interpersonal skills
- Multitasking and organization
- Active listening
- Computer proficiency
- Medical Terminology
- Empathy and Patience
- Team collaboration
- Verbal and written communication
- Patient care
LANGUAGES
Punjabi Native
English Fluent
Hindi Fluent
Punjabi
Certification
First Aid/ CPR
Timeline
Dental Assistant
Peace Country Dental Clinic
05.2025 - Current
CUSTOMER SERVICE REPRESENTATIVE
Canadian Tire
01.2022 - 11.2023
DENTAL ASSISTANT
Bakerview Dental Clinic
05.2021 - 11.2021
ASSISTANT MANAGER
Dairy Queen
09.2019 - 04.2021
FRESH FOOD ASSOCIATE
Walmart
06.2017 - 04.2019
BACHELOR'S - Dental Surgery
Dasmesh Dental College
POST GRADUATE DIPLOMA - Health Administration
Northern Lights College