Parminder Kaur
Abbotsford
Summary
Detail-oriented Bakery Clerk with proven ability to follow recipes, maintain quality standards, and keep displays stocked and appealing. Also experienced as a Deli Clerk and E-com Associate, fulfilling online orders with speed and accuracy. Bachelor of Arts graduate with excellent customer service, issue resolution, and time management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bakery Clerk
Save On Foods
08.2024 - Current
- Provide excellent customer service by assisting customers with their bakery product selections and answering inquiries about ingredients, special orders, and bakery items.
- Prepare, package, and display bakery products according to company standards to maintain freshness and appearance.
- Maintain a clean and organized workspace, ensuring food safety and hygiene protocols are strictly followed.
- Collaborate with team members to manage stock levels, restock products as necessary, and ensure the bakery is consistently well-stocked.
- Handle customer complaints in a professional and efficient manner, contributing to overall customer satisfaction.
- Operate bakery equipment safely and in accordance with safety guidelines, minimizing the risk of accidents or injuries.
Front Desk Agent
Silver Stone
09.2018 - 01.2022
- Greeted and checked in guests, ensuring a smooth and welcoming arrival experience.
- Processed reservations, cancellations, and special requests efficiently.
- Assisted guests with inquiries and provided information about local attractions and services.
- Managed billing and payment transactions, ensuring accuracy and compliance with hotel policies.
- Handle guest complaints and resolve issues promptly to maintain a positive guest experience.
- Coordinate with other departments to ensure seamless operations and guest services.
Education
Bachelor's - Arts
Ramgharia Girls College
Ludhiana, Punjab08.1998
Skills
- Effective communication skills
- Organizational skills
- Proven ability to handle customer inquiries and resolve issues effectively
- Excellent attention to detail in food preparation and safety
- Capable of working in a fast-paced environment and managing multiple tasks
- Bakery display management
- Sanitation procedures
- Menu item pricing
- Food handling safety
- Packaging expertise
Certification
Customer Service Excellence Certification
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Bakery Clerk
Save On Foods
08.2024 - Current
Front Desk Agent
Silver Stone
09.2018 - 01.2022
Bachelor's - Arts
Ramgharia Girls College
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