"Communicative and organised individual with seven years of experience seeking a challenging position in logistics to expand my learnings, knowledge and skills."
Overview
8
8
years of professional experience
Work History
Dispatch/ customer Service
Farrex freight systems ltd.
01.2023 - 04.2025
Dispatch personnel according to written schedules and work orders/ bill of lading/airway bill, or as required by emergency situations.
Monitor the progress of drivers and shipments, ensuring that they adhere to delivery schedules and deadlines.
Monitored and tracked the location of trucks using GPS systems/Verizon.
Preparing POD's and data entry and quoting the clients and negotiating the rates with the carriers.
Scheduling pick up and delivery appointments with clients using different kind of portals or via email.
Tracking containers and scheduling pick up and delivery appointments for them.
Communicating with the dock drivers for unloading and loading of trailers.
Checking the warehouse orders and auditing inventory.
Following up with third party logistics regarding the shipments.
Shipping/ receiving/ data entry clerk
The TJX companies
09.2019 - 11.2022
Preparing and organising reports other administrative tasks as data entry and tracking of forms.
Reviewing and ensuring completion and accuracy of documents.
Processing shipping and receiving documents, directing truck drivers to the proper loading doors.
Answering the phone calls and responding to emails.
Checking purchase orders against stock levels and generating bill of ladings.
Scanning and filling of documentations.
Completed data entry tasks with accuracy and efficiency.
Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
Team lead
Sigan industries
09.2017 - 09.2019
Review workloads for own and following shift. And ensuring that staffing levels are sufficient to cover the workload.
Managing the production assembly lines, assisting the team members to complete orders and preparing reports.
Delegating work, overseeing progress towards goals, and coaching team members as needed.
Education
PG Diploma - Advance project Management and strategic leadership
Lambton College
Mississauga
01.2019
Skills
Ability to ensure 100% customer satisfaction
Great customer service skills with excellent computer literacy like Microsoft office
Attention to detail and strong interpersonal skills
Good in problem solving with customer complaints
Ability to motivate and train the team member
Quick in decision making and direct supervision in any condition at workplace
Planning and organizing special function
Able to work independently and with team members also
Friendly, positive attitude
Flexible and adaptable
Calm under pressure
Additional Information
Familiar with warehouse environments
Having own vehicle with class G licence
Timeline
Dispatch/ customer Service
Farrex freight systems ltd.
01.2023 - 04.2025
Shipping/ receiving/ data entry clerk
The TJX companies
09.2019 - 11.2022
Team lead
Sigan industries
09.2017 - 09.2019
PG Diploma - Advance project Management and strategic leadership