Dynamic logistics coordinator with expertise in inventory management and problem-solving at Canadian Tire. Proven track record in enhancing operational efficiency and ensuring compliance. Exceptional interpersonal skills and proficiency in Microsoft Office Suite drive effective communication and customer satisfaction. Recognized for resolving complex issues and streamlining processes to improve service delivery.
.Coordinating Shipments:This involves scheduling, tracking, and ensuring the timely and accurate delivery of goods.
.Inventory Management:Maintaining accurate records of inventory, including receiving, storing, and shipping goods.
.Order Processing:Handling the creation and processing of purchase orders, invoices, and other relevant documentation.
.Communication:Communicating with customers, vendors, and internal teams to address inquiries, resolve issues, and ensure smooth operations.
.Problem Solving:Addressing issues like lost or delayed shipments, managing new routes, and resolving customer complaints.
.Ensuring Compliance:Adhering to relevant regulations and industry standards
.Greeting Visitors and Clients: Providing a welcoming and professional first impression.
.Managing Phone Calls: Answering, screening, and directing calls, taking messages, and ensuring efficient communication.
.Scheduling and Appointments: Managing calendars, booking meetings, and confirming appointments.
.Administrative Tasks: Filing, data entry, handling invoices, and other clerical duties as needed.
.Reception Area Maintenance: Keeping the reception area tidy, organized, and presentable.
.Mail and Package Management: Receiving, sorting, and distributing mail, and handling incoming/outgoing packages
. Answering Inquiries: Providing information about products, services, and company policies.
. Resolving Complaints: Addressing customer concerns and finding solutions in a timely manner.
. Maintaining Records: Documenting customer interactions and feedback for tracking and analysis.
. Promoting Products/Services: Identifying and recommending suitable products or services to meet customer needs.
Ms excel
Microsoft office suite
Customer service- expert
Problem solving
Time management
Interpersonal skills
Software