Summary
Overview
Work History
Education
Skills
Timeline
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Parambir Singh Gill

Edmonton,AB

Summary

Proven track record in enhancing customer satisfaction and optimizing delivery processes, showcasing exceptional attention to detail and teamwork. Fluent in English, with a clean driving record, adept at driving operational excellence and improving service quality. Achieved significant results in timely and accurate deliveries, leveraging customer service skills and GPS technology.

Overview

5
5
years of professional experience

Work History

Delivery Driver

Metro Supply Chain
07.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Efficiently managed and optimized white glove delivery process to meet strict timelines and quality standards.

Mover

Alpha Moving Services
01.2023 - 07.2023
  • Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
  • Loaded and unloaded trucks with customer possessions or merchandise weighing up to 400 lbs.
  • Maneuvered items carefully through narrow hallways and doorways to prevent damage.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Followed verbal and written instructions to properly move and ship products.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions, and weight.
  • Communicated with customers courteously and professionally to drive satisfaction.

Maintenance Engineer

Fantasyland Hotel
01.2022 - 02.2023
  • Reduced downtime through efficient troubleshooting and root cause analysis of equipment failures.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Performed troubleshooting and repair for complex electrical equipment.
  • Organized and directed maintenance shutdowns and startups.
  • Documented maintenance activities and confirmed compliance with relevant regulations.
  • Visually inspected and tested machinery and equipment, performing routine preventive maintenance.

Front Desk Manager

Coliseum Inn
01.2020 - 01.2022
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
  • Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
  • Managed front desk maintenance of client records and lab data.

Education

Diploma - Digital Media And IT (DMIT)

NAIT
Edmonton, AB
2017

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Punctual and Reliable
  • Attention to Detail
  • Clean Driving Record
  • English Fluency

Timeline

Delivery Driver

Metro Supply Chain
07.2023 - Current

Mover

Alpha Moving Services
01.2023 - 07.2023

Maintenance Engineer

Fantasyland Hotel
01.2022 - 02.2023

Front Desk Manager

Coliseum Inn
01.2020 - 01.2022

Diploma - Digital Media And IT (DMIT)

NAIT

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Parambir Singh Gill