Parminder Kaur
Brampton,ON
Summary
Food Assistant witH four years of customer service and food handling experience. Memorizes menu items and orders, playing key roles in quality and timely food preparation. Organized and independent worker focused on safely handling food items in alignment with allergies and nutritional restrictions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Karahi Point
12.2018 - 03.2019
- Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Displayed strong teamwork capabilities by assisting fellow servers in managing their sections when needed, fostering a positive work environment.
- Implemented proper food handling techniques, adhering to safety and sanitation guidelines set forth by local health departments.
- Efficiently managed multiple tables, prioritizing tasks to deliver timely and accurate orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled guest complaints professionally, resolving issues promptly to maintain positive dining experiences.
Food Service Worker
Karahi Point
03.2019 - 06.2020
- Responded to all customer inquiries (via telephone, email, fax or in person) in a professional, polite manner to provide customer-focused service
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Greeted customers at counter to fulfill requests and answer questions.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Learned other teammates' work tasks to train as backup.
Food Service Assistant
Cooksville Care Centre
08.2020 - 11.2023
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Enhanced customer satisfaction by providing friendly and efficient service during meal times.
- Maintained proper food storage procedures, reducing waste and ensuring optimal freshness for all menu items.
- Prepared fresh, appetizing meals according to dietary guidelines and menu specifications.
- Collaborated with chefs on special event planning and execution by contributing ideas for menus suited specific themes or dietary needs.
- Managed cash transactions efficiently and accurately, ensuring an organized financial process for the establishment.
Early Childhood Educator Assistant
Mount Pleasent Montesoori School
08.2023 - 05.2024
- Managed daily routines efficiently, ensuring smooth transitions between different activities throughout the day without any loss of instructional time.
- Created a nurturing and safe environment for children to grow emotionally, socially, and academically.
- Organized snacks according to the choice and nutrition
- work in the kitchen to prepare morning and evening snacks for the children
- check the right temperature of the food before serving
- check allergies list and order the grocery according to the requirement
Cashier Team Lead
Cali Maxican Grill
07.2023 - 05.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Trained team members on cash register operation and cash handling.
- Restocked and organized merchandise in front lanes.
Education
PERSONAL SUPPORT WORKER -
EVERGREEN COLLEGE
Toronto, ON09.2018
Bachelor of Science -
GNDU
PUNJAB, INDIA02.2016
EARLY CHILDHOOD EDUCATION -
CDI COLLEGE
Montreal, QC01.2021
Skills
- System Administration
- Escalation management
- Remote Support
- Operational Efficiency Analysis
- Health and Hygiene
- Positive Attitude
- Multitasking
- Customer Service
- Strong Work Ethic
- Problem-Solving
- Strong Communication Skills
Languages
English
Native or Bilingual
Certification
food handler certificate
worker health and safety - ministry of labour
CPR
Timeline
Early Childhood Educator Assistant
Mount Pleasent Montesoori School
08.2023 - 05.2024
Cashier Team Lead
Cali Maxican Grill
07.2023 - 05.2024
Food Service Assistant
Cooksville Care Centre
08.2020 - 11.2023
Food Service Worker
Karahi Point
03.2019 - 06.2020
Server
Karahi Point
12.2018 - 03.2019
PERSONAL SUPPORT WORKER -
EVERGREEN COLLEGE
Bachelor of Science -
GNDU
EARLY CHILDHOOD EDUCATION -
CDI COLLEGE
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