Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Parminder Johal

Surrey

Summary

Friendly and dependable Customer Service Associate with hands-on experience in offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in the new role.

Overview

2
2
years of professional experience

Work History

Housewares Clerk

Real Canadian Superstore
11.2024 - Current
  • Provided excellent customer service by assisting shoppers in locating home goods and answering product-related inquiries.
  • Maintained clean, organized, and fully stocked home department shelves, including bedding, kitchenware, decor, and seasonal items.
  • Performed regular inventory checks and supported restocking and merchandising activities according to store standards.
  • Collaborated with team members and department supervisors to ensure smooth daily operations.
  • Processed returns, exchanges, and price checks in a timely and professional manner.
  • Adhered to all safety and company policies to ensure a secure and efficient work environment.

Specialty Team Member

Whole Food Market Cambie
02.2025 - 07.2025
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained product knowledge to assist customers in making informed purchasing decisions.
  • Collaborated with team members to ensure efficient inventory management and product availability.
  • Implemented merchandising strategies to enhance product visibility and drive sales.
  • Monitored stock levels and coordinated restocking efforts to maintain optimal inventory flow.
  • Participated in team meetings to share feedback and contribute ideas for process improvements.

Cashier

Tim Hortons
05.2023 - 09.2024
  • Company Overview: Canada's leading quick-service restaurant chain, known for coffee, baked goods, and friendly service.
  • Process over 150 customer transactions daily with speed, accuracy, and a welcoming attitude
  • Greet customers warmly, take accurate orders, and handle payments using a POS system
  • Accurately process customer orders and handle cash, debit, and credit card transactions using a POS system
  • Restock supplies and maintain cleanliness of service and register areas in accordance with food safety and hygiene standards

Education

Diploma - Business Management

KPU University
04.2025

Skills

  • Cash Handling & POS
  • Teamwork
  • Upselling & Sales
  • Customer Service
  • Time management
  • Cleanliness & Safety
  • Conflict Management
  • Multitasking
  • Effective Communication
  • Accuracy
  • Administrative support

LANGUAGES

English - Proficient
Hindi - Native

Timeline

Specialty Team Member

Whole Food Market Cambie
02.2025 - 07.2025

Housewares Clerk

Real Canadian Superstore
11.2024 - Current

Cashier

Tim Hortons
05.2023 - 09.2024

Diploma - Business Management

KPU University
Parminder Johal