Dedicated and customer-focused Sales Associate with 3 years of experience in retail. Proven ability to drive sales, provide exceptional customer service, and maintain organized store environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Winners
Sales Associate
07.2023 - 01.2024
Provide exceptional customer service by greeting customers, assisting with product selection, and ensuring a positive shopping experience.
Ensure the sales floor is clean, organized, and visually appealing by following store layout guidelines and replenishing stock as needed
Process sales transactions accurately and efficiently using the POS system, handle cash, and ensure the proper management of returns and exchanges.
Shoppers Drug Mart
Beauty Specialist
02.2024 - 03.2025
Meet or exceed monthly sales goals for beauty products, including skincare, cosmetics, and fragrances.
Engage with customers to understand their beauty needs, offer product recommendations, and provide makeup applications or skincare consultations.
Regularly monitor and analyze makeup trend reports from professional forecasting services, fashion shows, and beauty influencers to stay ahead of emerging beauty trends.
H&M
Sales Associate
11.2022 - 06.2023
achieving and surpassing sales targets during the seasonal period
Utilized strong product knowledge to educate customers on features and benefits, leading to higher conversion rates.
Work closely with fellow team members to ensure store goals are met, assist with inventory checks, and contribute to a positive, cooperative work environment.
Education
Associate of Science - Biomedical Sciences
York University
Toronto, None
04-2029
Skills
Sales and marketing: Implementing strategies to increase revenue and customer retention
Customer Service: Building rapport, resolving inquiries, and maintaining a positive shopping experience
Handling High Pressure Situations: staying calm and effective during busy times or under stress
Target Oriented: Meeting or exceeding sales targets and goals through proactive sales efforts
Languages
English
Full Professional
Persian
Native or Bilingual
Certification
Customer De-Escalation Guidelines
Verbal De-Escalation
Timeline
Shoppers Drug Mart
Beauty Specialist
02.2024 - 03.2025
Winners
Sales Associate
07.2023 - 01.2024
H&M
Sales Associate
11.2022 - 06.2023
Associate of Science - Biomedical Sciences
York University
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