Pursuing challenging opportunity to leverage strong organizational skills, educational background, and collaborative abilities for personal and professional growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
McDonald’s
11.2019 - Current
Supervise, Co-ordinate and schedule the activities of a team of 15-20 people who prepare and serve food.
Control Labour hours and cash flows while on the shift.
Maintaining records of stock, repair, sales and Wastage.
Train staff in job duties, sanitation and safety procedures.
Maintaining records for safety and appropriately documenting performances and /or incidents in personal file.
Helps maintain standards for raw and finished product quality, service and speed, quality and cleanliness.
crew member
Bar burrito
09.2022 - 12.2022
Delivering outstanding quality service, cleanliness and optimum business results.
Customer service oriented.
Problem solving and Conflict Resolution.
Increased sales of promotional items by effectively communicating benefits and specials to customers.
Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
Maintained cleanliness and organization of dining area, leading to improved customer experiences.
Increased customer satisfaction with prompt and accurate order taking.
crew member
Wendy’s
03.2021 - 09.2021
Prepared and assembled food items according to established recipes and standards.
Maintained cleanliness and organization of workstations in compliance with health regulations.
Collaborated with team members to optimize workflow during peak hours, enhancing efficiency.
Trained new crew members on operational procedures and customer engagement techniques.
Resolved customer inquiries and complaints effectively, maintaining a positive dining experience.
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Kept food preparation area, equipment, and utensils clean and sanitary.
front attendant
Apna Panjab Sweets and Takeout
09.2019 - 03.2021
Maintained cleanliness and organization of food preparation areas in compliance with health standards.
Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
Collaborated with team members to improve overall service quality and guest experience.
Responded to customer requests efficiently and with knowledgeable assistance.
Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
Supported promotional activities, informing guests of upcoming events and special offers.
Handled cash transactions accurately, providing guests with prompt billing services.
Education
Business Administration Diploma - undefined
NORQUEST COLLEGE
Skills
Computer literacy: MS Excel, MS Word, and MS PowerPoint Data analysis and visualization Document creation and formatting
Multilingual communication Fluent in English, Hindi, Punjabi
Effective interpersonal communication
Organized and detail-oriented Time management and reliability Deadline adherence and accuracy
Analytical and problem-solving skills Decision-making ability