Parmeet Kaur
Calgary,AB
Summary
Dedicated and knowledgeable individual with vast experience providing exceptional customer service to a wide variety of clients. Proven ability to quickly assess customer needs and provide appropriate solutions. Skilled in resolving customer issues, managing customer relations, and providing detailed product knowledge. Committed to streamlining processes to improve customer service efficiency and satisfaction.
Overview
6
6
years of professional experience
Work History
Personal Shopper
Canadian Superstore
01.2024 - Current
- Demonstrated strong organizational skills by managing multiple client orders simultaneously.
- Maintained positive working relationships with customers, team members, and leadership.
- Received work assignments from order system to fill orders and managed approximately 50 incoming calls and emails per day from customer.
- Stored product correctly in staging area, following safety guidelines.
- Utilized effective communication techniques to ensure customer satisfaction.
Security Guard
Live Secure Protection
01.2024 - Current
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Maintained safe environment for staff and visitors through proactive surveillance and communication.
- Responded to emergencies promptly, ensuring safety of all individuals on site.
Customer Service Representative
Money Tree
08.2023 - 10.2023
- Meets cash handling and data management expectations.
- Maintain highest level of customer service throughout every transaction.
- Ensures that each transaction is completed efficiently and correctly.
Food Service Manager
Subway
09.2018 - 03.2020
- Tracked food production levels, meal counts, and supply costs.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Developed unique events and special promotions to drive sales.
- Improved customer satisfaction by implementing new menu options and streamlining food preparation processes.
Education
Bachelor in Computer Application -
IEC University
Skills
- Online Order Processing
- Decision-Making
- Processing payments
- Product Knowledge
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Personal Shopper
Canadian Superstore
01.2024 - Current
Security Guard
Live Secure Protection
01.2024 - Current
Customer Service Representative
Money Tree
08.2023 - 10.2023
Food Service Manager
Subway
09.2018 - 03.2020
Bachelor in Computer Application -
IEC University
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