Summary
Overview
Work History
Education
Skills
Certification
Availabiliity
Timeline
Generic

Parmeet Kaur

Surrey,British Columbia

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier (Part-Time)

Walmart
10.2022 - Current
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.

Office Assistant

SM Corporation
06.2021 - 08.2022
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Managed daily data entry and kept clerical information accurate and up-to-date.

Education

Master of Business Administration -

University Canada West
Vancouver, BC
12.2023

Bachelor of Commerce - Commerce & Accounting

Punjabi Univeristy
Patiala, Punjab (India)
05.2021

Skills

  • Cash Handling
  • Information Gathering
  • Solution Optimization
  • Loan Applications
  • Sales Goals
  • Information Updates
  • Customer Relationship Management
  • Helpdesk Operations

Certification

  • Public Speaking Foundations - Effective Speaking (LinkedIn)
  • Microsoft Office
  • Financial Basics - Handling Finances (LinkedIn)
  • Financial Accounting (University Canada West)

Availabiliity

Monday to Friday - 7 AM to 11 PM

Saturday - 8 AM to 11 PM

Saturday - 9 AM to 11 PM

Timeline

Cashier (Part-Time)

Walmart
10.2022 - Current

Office Assistant

SM Corporation
06.2021 - 08.2022

Master of Business Administration -

University Canada West

Bachelor of Commerce - Commerce & Accounting

Punjabi Univeristy

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Parmeet Kaur