Parmeet Sandhey
whitehorse,Yukon
Summary
Dynamic Human Resources Assistant at Energy North Construction Inc. with strong administrative skills and a proven ability to maintain confidentiality while managing personnel files. Recognized for exceptional customer service and active listening, enhancing employee onboarding experiences and fostering a positive workplace culture. Committed team player dedicated to organizational success.
Overview
3
3
years of professional experience
Work History
Human Resources Assistant
Energy North Construction Inc
01.2024 - Current
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
Customer Service Representative
Save on Foods
08.2023 - 01.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
General Laborer
Skotidakis Goat Farm
01.2023 - 07.2023
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
Customer Service Representative
Macdonals
04.2022 - 12.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Bachelor of Administration - Human Resources Management
Canadore College of Applied Arts and Technology
Brampton, ON12-2022
Skills
- Administrative skills
- Office administration
- Payroll processing
- Maintaining files
- Scheduling
- Team player
- Customer service
- Active listening
- Critical thinking
- Data entry
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Human Resources Assistant
Energy North Construction Inc
01.2024 - Current
Customer Service Representative
Save on Foods
08.2023 - 01.2024
General Laborer
Skotidakis Goat Farm
01.2023 - 07.2023
Customer Service Representative
Macdonals
04.2022 - 12.2022
Bachelor of Administration - Human Resources Management
Canadore College of Applied Arts and Technology
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