Parmeet Sandhey
Energy North Construction Inc
whitehorse,Yukon
3
years of professional experience
Dynamic Human Resources Assistant at Energy North Construction Inc. with strong administrative skills and a proven ability to maintain confidentiality while managing personnel files. Recognized for exceptional customer service and active listening, enhancing employee onboarding experiences and fostering a positive workplace culture. Committed team player dedicated to organizational success.
Work History
Human Resources Assistant
2 Years 10 Months- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
Customer Service Representative
5 Months- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
General Laborer
6 Months- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
Customer Service Representative
8 Months- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Bachelor of Administration - Human Resources Management
Skills
Administrative skills
Office administration
Payroll processing
Maintaining files
Scheduling
Team player
Customer service
Active listening
Critical thinking
Data entry
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Human Resources Assistant
Energy North Construction Inc
01.2024 - CurrentRead More
Customer Service Representative
Save on Foods
08.2023 - 01.2024Read More
General Laborer
Skotidakis Goat Farm
01.2023 - 07.2023Read More
Customer Service Representative
Macdonals
04.2022 - 12.2022Read More
Canadore College of Applied Arts and Technology
Bachelor of Administration from Human Resources Management
Read More