Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Parmjeet Kaur

Brampton,Canada
Parmjeet Kaur

Summary

Dedicated and detail-oriented healthcare professional with a Regulatory Affairs Graduate Certificate and over 18 years of clinical administrative experience. Skilled in coordinating patient care, managing regulatory documentation, and supporting clinical research activities in compliance with Health Canada and CTA submission guidelines. Proven ability to work collaboratively with cross-functional teams and maintain high standards of data integrity, patient confidentiality, and regulatory compliance. Strong organizational and multitasking skills, proficient in Microsoft Office and hospital information systems

To obtain a Regulatory affair associate where I can utilize my academic knowledge and clinical experience to support research activities, regulatory submissions, and ensure compliance with ethical and legal standards

Overview

27
years of professional experience
1
Certification

Work History

William Osler Health System

Administrative Coordinator – Pacemaker Clinic / Cardiac Procedure unit
11.2019 - Current

Job overview

  • Coordinated patient bookings, order entry and procedural scheduling using BCARE and MSM Meditech systems
  • Managed documentation workflows and physician support in Cath Lab and Pacemaker Clinic
  • Facilitated patient preparation, lab requisitions, and follow-ups across cardiac services
  • Delivered frontline communication to patients, families, and multidisciplinary teams
  • Strong knowledge of OHIP billing processes and diagnostic requisition systems

William Osler Health System

Clinical Administrative Support (Various Roles)
01.2012 - 01.2019

Job overview

  • Supported departments including Emergency, Diabetes Clinic, Cardiac Unit, Pre-Op Clinic, and MSK
  • Booked procedures using MSM, Meditech, and PICIS OR systems
  • Processed diagnostic imaging and lab orders; managed records and faxed results
  • Provided coverage in high-volume units with strong multitasking and attention to detail

Trillium Health Partners

Unit Coordinator Assistant- Emergency
01.2014 - 01.2015

Job overview

  • Trained on Epic software for patient registration, scheduling, and clinical workflows
  • Supported Emergency Department operations with efficient charting, triage documentation, and coordination
  • Entered and updated patient data, scheduled follow-ups (e.g., Stroke Clinic, Early Pregnancy Clinic)
  • Collaborated with nursing and medical staff to streamline Epic usage during shift transitions
  • Applied Microsoft tools (Excel, Word, Outlook) to support workflow and reporting needs

GAP Inc. Distribution Center

Lead Hand & Work Controller
01.2003 - 01.2011

Job overview

  • Supervised shift productivity for 75+ associates and managed WMS issues
  • Created daily Excel reports and tracked attendance, workflow, and targets

Vest Pharmaceuticals, India

Administrative Assistant
01.1999 - 01.2000

Job overview

  • Handled staff scheduling, departmental reports, and pharmaceutical documentation
  • Assisted with compliance and regulatory documentation for medical products

Education

Humber College Institute of Technology and Advanced Learning

Regulatory Affairs Graduate Certificate
01.2024

University Overview

Diploma from Medical Administration
01.2008

University Overview

Diploma from Computer Applications (MS Office, Windows, C+, Java, FoxPro)
01.2000

University Overview

Diploma from Marketing Management
01.1998

University Overview

Bachelor of Science from Biology
01.1997

University Overview

Skills

  • Specialization in one particular area, such as CMC or the preparation of CTAs and submission according to Health Canada, FDA, EMA regulations
  • Regulatory Submissions: NDS, ANDS, NC, MDEL, DEL, NHP
  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, SharePoint)
  • Meditech, PICIS, TOMCAT, EPIC hospital systems
  • Strong interpersonal and communication skills
  • Time management and multitasking
  • Compliance-focused and detail-oriented
  • Self-starter with problem-solving skills
  • Commitment to Osler Values: Respect, Excellence, Service, Compassion, Innovation, Collaboration

Certification

Regulatory affairs and compliance certificate

Diploma in Medical Administration

Diploma in Computer application

Bachelor degree of Science

Timeline

Administrative Coordinator – Pacemaker Clinic / Cardiac Procedure unit
William Osler Health System
11.2019 - Current
Unit Coordinator Assistant- Emergency
Trillium Health Partners
01.2014 - 01.2015
Clinical Administrative Support (Various Roles)
William Osler Health System
01.2012 - 01.2019
Lead Hand & Work Controller
GAP Inc. Distribution Center
01.2003 - 01.2011
Administrative Assistant
Vest Pharmaceuticals, India
01.1999 - 01.2000
Diploma from Medical Administration
Diploma from Computer Applications (MS Office, Windows, C+, Java, FoxPro)
Diploma from Marketing Management
Bachelor of Science from Biology
Humber College Institute of Technology and Advanced Learning
Regulatory Affairs Graduate Certificate
Parmjeet Kaur