Summary
Overview
Work History
Education
Skills
Certification
Languages
Volunteer Experience
Languages
Timeline
Generic

Parmbir Brar

Penticton,Canada

Summary

Dedicated professional with extensive experience in customer service and frontline operations. Holds certifications in First Aid, CPR, AED, and Food Safe, ensuring readiness for healthcare environments. Proven ability to support patient well-being and maintain safe, clean spaces while collaborating effectively with diverse teams. Experienced in managing sensitive information and providing assistance in both clinical and non-clinical settings.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Associate

The Mobile Shop
Penticton, Canada
02.2023 - Current
  • Executed cash register operations, including payment processing and issuing receipts.
  • Followed up on customer inquiries promptly via phone and email.
  • Managed special orders and coordinated with other stores to locate items.
  • Achieved sales targets through effective promotion of mobile devices and plans.
  • Maintained precise stock levels and organized inventory displays for optimal sales.
  • Monitored industry trends to stay informed about new mobile devices and software updates.

Healthcare Volunteer

Seva Health Centre
Ludhiana, Punjab
03.2020 - 01.2021
  • Delivered non-medical support to elderly and low-income patients at community clinic.
  • Facilitated patient registration, appointment scheduling, and documentation for efficient operations.
  • Ensured cleanliness and hygiene in reception and waiting areas per infection control protocols.
  • Participated in community health awareness camps to promote clinic services in local villages.

Customer Service Representative Team Lead

Canco
Penticton, Canada
08.2022 - 01.2023
  • Monitored current promotions to accurately inform customers about offerings.
  • Adhered to company policies and security measures to prevent theft and fraud.
  • Delivered exceptional customer service by greeting, assisting, and resolving inquiries professionally.

Office Assistant

Achievers Point
10.2019 - 12.2021
  • Answered incoming calls promptly and transferred inquiries to appropriate personnel.
  • Executed data entry tasks accurately using MS Office applications including Word and Excel.
  • Drafted letters, emails, and memos for internal communication purposes.
  • Managed daily office operations and maintained organized filing systems.

Education

Diploma - Associate of Arts

Okanagan College
Penticton
04.2024

Skills

  • Client-focused care
  • First aid and emergency response
  • Customer Service
  • Time management and scheduling
  • Inventory Management
  • Certified in first aid, CPR, and AED
  • Food safety and handling
  • Health and safety compliance
  • Willingness to learn
  • Health and safety management
  • Hygiene and food safety

Certification

  • CLASS 5 Driver's License- Valid, British Columbia.
  • FIRST AID, CPR AND AED, ST.JOHN AMBULANCE, 01/01/25, 01/31/28
  • FOOD SAFE LEVEL 1, INTERIOR HEALTH, 02/01/25, 02/28/30

Languages

  • Hindi
  • Punjabi
  • English

Volunteer Experience

  • Event Coordinator, Okanagan College, Managed event planning and execution using strong attention to detail and communication skills., Resolved any issues that arose during events in a professional manner while maintaining composure under pressure., Coordinated and monitored vendors to ensure timely delivery of services for successful event execution.
  • Volunteered as a healthcare volunteer assistant, supporting clinic staff with front-desk operations, patient intake, and administrative tasks. Assisted patients in understanding appointment procedures and basic follow-up instructions, maintained a clean and welcoming environment, and participated in community outreach initiatives. This experience enhanced my communication skills, ability to work in a team, and understanding of patient-centered care in a healthcare setting.

Languages

English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual

Timeline

Sales Associate

The Mobile Shop
02.2023 - Current

Customer Service Representative Team Lead

Canco
08.2022 - 01.2023

Healthcare Volunteer

Seva Health Centre
03.2020 - 01.2021

Office Assistant

Achievers Point
10.2019 - 12.2021

Diploma - Associate of Arts

Okanagan College
Parmbir Brar