Parm Jassal
Summary
Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Save On Foods
08.2023 - Current
- Responsible for leading the team, acting as a coach and mentor
- Hold departments and team members accountable for operations
- Responsible for merchandising, analyzing income statements, and working with the team to make sure company's objective of Always customers first is met
- Exposure to projections and period end
- Hold store's management team accountable for operational standards (Customer service, front end duties, cash office, health and safety, cleanliness)
- Support management team with the communication of key messages to supervisors, department managers, and/or team members to inspire alignment with key business objectives
- Also use HR metrics and dashboards to monitor and improve the performance of the entire store and each department
- Lastly, I hold the store team accountable for accurate stocktaking and ensure all merchandise is accounted correctly for
Assistant Store Manager
Save On Foods
08.2021 - 08.2023
- Responsible for leading the team, acting as a coach and mentor
- Hold departments and team members accountable for operations
- Responsible for merchandising, analyzing income statements, and working with the team to make sure company's objective of Always customers first is met
- Exposure to projections and period end
- Hold store's management team accountable for operational standards (Customer service, front end duties, cash office, health and safety, cleanliness)
- Support management team with the communication of key messages to supervisors, department managers, and/or team members to inspire alignment with key business objectives
- Also use HR metrics and dashboards to monitor and improve the performance of the entire store and each department
- Lastly, I hold the store team accountable for accurate stocktaking and ensure all merchandise is accounted correctly for
Supervisor
Save On Foods
08.2020 - 08.2021
- Responsible for leading the team, acting as a coach and mentor
- Hold departments and team members accountable for operations
- Responsible for merchandising, CAO, and taking care of the South Asian department
- Working with the team to make sure company's objective of Always customers first is met
- Staying on top of ABC's, Sunday reporting
Supervisor
Save On Foods
02.2018 - 08.2020
- Responsible for leading the team, acting as a coach and mentor
- Hold departments and team members accountable for operations
- Responsible for merchandising, CAO, and taking care of the South Asian department
- Working with the team to make sure company's objective of Always customers first is met
- Staying on top of ABC's, Sunday reporting
Education
Leader Development Program Certificate -
Athabasca University
06.2023
7 Habits of Highly Effective People -
Franklin Covey
06.2021
Leading at The Speed of Trust -
Franklin Covey
06.2021
Business Administration Diploma -
Kwantlen Polytechnic University
12.2020
Skills
- Self-motivated
- Excellent Communication
- Bilingual
- Problem-solving
- Training and mentoring
- Attention to detail
- Customer service and engagement
- Goal oriented
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Assistant Store Manager
Save On Foods
08.2023 - Current
Assistant Store Manager
Save On Foods
08.2021 - 08.2023
Supervisor
Save On Foods
08.2020 - 08.2021
Supervisor
Save On Foods
02.2018 - 08.2020
7 Habits of Highly Effective People -
Franklin Covey
Leading at The Speed of Trust -
Franklin Covey
Business Administration Diploma -
Kwantlen Polytechnic University
Leader Development Program Certificate -
Athabasca University
Similar Profiles
Navneet KaurNavneet Kaur
General Clerk (Deli, Grocery, Cashier) at Save on FoodsGeneral Clerk (Deli, Grocery, Cashier) at Save on Foods
MATHIS GARIEPYMATHIS GARIEPY
PRODUCE CLERK at Save on FoodsPRODUCE CLERK at Save on Foods
NISHTHA VATSNISHTHA VATS
Baker/Cashier/Customer Service/Stocker at Save on FoodsBaker/Cashier/Customer Service/Stocker at Save on Foods
Chris JohbChris Johb
Store Clerk at Save on FoodsStore Clerk at Save on Foods
Alorea GarciaAlorea Garcia
Assistant Store Manager/Store Manager at Dunkin'Assistant Store Manager/Store Manager at Dunkin'