Focused and reliable employe bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Mike's Submarine
01.2023 - Current
Answered customers' questions, recommended items, and recorded order information.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Upsold appetizers, drinks and desserts to increase restaurant profits.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Cook
Chelsea Shawarma
02.2022 - 06.2023
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Prepared food items in compliance with recipes and portioning control guidelines.
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Seasoned and cooked food according to personal judgment and experience.
Shift Manager
McDonald's Restaurant
11.2021 - 11.2021
Trained and mentored new employees to maximize team performance.
Supervised 10 employees at a time and oversaw quality compliance with company standards for food and services.
Tracked receipts, employee hours, and inventory movements.
Worked closely with team members to schedule breaks and shifts to meet provincial regulations.
Youngest employee to be promoted to that position at the time.