Dedicated professional with strong customer service and critical thinking skills. Bilingual communicator adept at resolving issues and enhancing customer satisfaction in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Volunteer
Kids Help Phone - BMO
Toronto, Ontario
05.2023 - 05.2025
Prioritized and organized tasks to efficiently accomplish service goals.
Provided assistance to staff in the daily operations of the organization.
Provided guidance and support to fellow volunteers during their shifts.
Greeted guests and offered assistance in finding specific departments or personnel.
Server/Table Busser
Kramer's Bar & Grill
Toronto, Ontario
06.2024 - 08.2024
Provided excellent customer service in a fast-paced dining environment.
Collaborated with kitchen staff to ensure timely food delivery.
Handled customer inquiries and resolved issues promptly.
Volunteer
The Great Kids Stuff Sale - North Toronto MOMS Group
Toronto, ON
04.2024 - 04.2024
Assisted with fundraising efforts, including event planning and donor outreach.
Collaborated with other volunteers to create a positive work environment.
Offered support and assistance to community members.
Followed directions from supervisors and completed tasks within appropriate timeframe.
Provided guidance and support to fellow volunteers during their shifts.
Provided assistance to staff in the daily operations of the organization.
Volunteer
Daily Bread Food Bank
Toronto, Ontario
12.2023 - 12.2023
Unloaded packages and deliveries from food trucks and transported items to appropriate locations.
Assisted with stocking shelves and removing expired items.
Repackaged bulk donations into smaller portions for distribution.
Assisted with stocking shelves with donated food items.
Umpire
Leaside Baseball Association
Toronto, Ontario
05.2022 - 06.2023
Enforced game rules and regulations during youth house league baseball games.
Collaborated with coaches to ensure fair play and sportsmanship.
Maintained composure in high-pressure situations during games.
Babysitter
Neighborhood Families
Toronto, Ontario
01.2019 - 12.2022
Remaining alert at all times while caring for multiple children simultaneously.
Engaging in age-appropriate activities like reading stories or playing games.
Assisting with meals, snacks, and bedtime routines for the children.
Education
Bachelor of Arts - Economics and Political Science
Dalhousie University
Halifax, NS
04.2028
High School Diploma -
Lawrence Park Collegiate Institute
Toronto, ON
06.2024
Skills
Critical thinking
Customer service
Team collaboration
Time management
Friendly and outgoing
Organized and efficient
Bilingual in English and French
Certification
•Serve Right Certified
• Certified in CPR (Canadian Red Cross)
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Affiliations
Co-president of Entrepreneurship club (at Lawrence Park Collegiate Institute, 24-25)
Member of Sports Management club (at Lawrence Park Collegiate Institute, 24-25)
Member of the Investment club (at Lawrence Park Collegiate Institute, 24-25)
Timeline
Server/Table Busser
Kramer's Bar & Grill
06.2024 - 08.2024
Volunteer
The Great Kids Stuff Sale - North Toronto MOMS Group
04.2024 - 04.2024
Volunteer
Daily Bread Food Bank
12.2023 - 12.2023
Volunteer
Kids Help Phone - BMO
05.2023 - 05.2025
Umpire
Leaside Baseball Association
05.2022 - 06.2023
Babysitter
Neighborhood Families
01.2019 - 12.2022
Bachelor of Arts - Economics and Political Science