Summary
Overview
Work History
Education
Skills
CORE COMPETENCIES
Languages
Timeline
Generic

Parkash Choudhary

Vancouver,BC

Summary

Customer-focused professional experienced in client-facing roles within fast-paced retail and airport environments. Skilled in relationship building, sales achievement, problem-solving, and digital tools. Passionate about providing personalized client service and committed to contributing effectively to client financial success.

Overview

3
3
years of professional experience

Work History

Customer Service Representative/Food Service Attendant

SSP Group
05.2024 - Current
  • Delivered prompt and friendly service to travelers in a fast-paced food service environment.
  • Resolved customer concerns and ensured satisfaction.
  • Assisted with orders, upselling, and product information.
  • Maintained a positive customer experience under pressure.
  • Handled cash, credit, and mobile transactions accurately.

Sales Person

Paradies
04.2022 - 11.2023
  • Coordinated product inventory and merchandising efforts, ensuring optimal stock levels, product placement, and a visually appealing retail environment that enhanced the customer shopping experience.
  • Delivered personalized, in-depth product recommendations based on customer insights, facilitating the selection of items that best meet their specific requirements and driving higher conversion rates.
  • Cultivated and maintained positive relationships with a diverse range of clients, resulting in improved customer satisfaction and significantly contributing to sales growth and overall business performance.
  • Consistently achieved and exceeded monthly and quarterly sales goals by implementing proactive communication strategies and utilizing consultative selling techniques to address customer needs and preferences.

Education

Master of Business Administration - Finance

University Canada West
Vancouver, BC

B.B.A. LL. B - Hons.

Apeejay Stya University
Gurgaon, Haryana

Skills

  • Team Collaboration
  • Sales Growth
  • Business Performance
  • Inventory Management
  • Cross-functional Teams
  • Product Knowledge
  • Communication & Outreach
  • Customer Service
  • Client Satisfaction
  • Issue Resolution
  • Service Efficiency
  • Quality Assurance
  • Customer Insights
  • Relationship Building

CORE COMPETENCIES

▪ Customer Relationship Management: Expertise in building and maintaining strong, trust-based relationships

with clients, leading to high levels of customer satisfaction, loyalty, and repeat business.

▪ Problem Solving & Conflict Resolution: Skilled in addressing and resolving customer inquiries and concerns in

a timely and professional manner, enhancing the customer experience and fostering positive brand

perceptions.

▪ Operational Efficiency & Compliance: Demonstrated ability to adhere to operational protocols, focusing on

compliance and quality assurance to ensure seamless, efficient service delivery and elevated customer

satisfaction.

▪ Sales Performance & Target Achievement: Proven success in achieving and surpassing sales goals through

consultative selling techniques and proactive communication strategies, contributing to overall business

growth.

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Professional Working
Spanish
Limited Working

Timeline

Customer Service Representative/Food Service Attendant

SSP Group
05.2024 - Current

Sales Person

Paradies
04.2022 - 11.2023

B.B.A. LL. B - Hons.

Apeejay Stya University

Master of Business Administration - Finance

University Canada West

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Parkash Choudhary