Achieve and surpass monthly and quarterly sales targets, contributing significantly to overall store revenue.
Develop and maintain strong relationships with clients, ensuring repeat business and referrals.
Assisted customers in selecting high-quality home furnishings, providing detailed product information and recommendations.
Consistently met or exceeded sales goals through effective customer engagement and upselling techniques.
Handled transactions, processed payments, and managed customer accounts with accuracy and attention to detail.
Collaborated with team members to create visually appealing store displays, showcasing new and popular products.
Resolved customer inquiries and issues promptly, ensuring a positive shopping experience.
Maintained an up-to-date knowledge of industry trends and competitor offerings.
Interior Design Intern
MEDINA LIVING DESIGNS
VANCOUVER, British Columbia
04.2022 - 03.2023
Drafting and creating floorplans, elevations, sections, renders, RCP and electrical plans through AutoCAD and SketchUp
Collaborating with the principal designer on the jobsites by facilitating communication between different vendors, performing inspections and reporting back to the principal designer.
Preparing presentations for current clients, informing them about recent developments by using PowerPoint, excel spreadsheets and other Microsoft Suit.
Following up on project details by scheduling calls and meetings to discuss material lead time, execution timetable and stakeholders’ recent demands
Creating new fabric boards and material list for potential clients by engaging in showroom related activities.
Skin Care Consultant
SEPHORA
Vancouver, British Columbia
02.2019 - 03.2022
Providing top tier customer service as a skincare consultant to assist clients based on their concerns on daily basis
Working with the team by participating in different tasks such as handling rush hours, meeting deadlines and personal goals.
Communicating efficiently and clearly with clients and team members to increase productivity and sales growth.
Engaging in online customer service tasks such as collecting online orders, providing digital consultation sessions, and distributing digital newsletter twice a month.
Working with higher lever management to learn and participate in different roles such as greeter, cashier beauty advisor.
Education
Bachelor of Arts - Interior Design
LaSalle College
Vancouver, BC
03-2032
Skills
Detail oriented
Problem-solving ability
Organization
Teamwork
Trend Identification
Communication
Time management
Hand sketching
AutoCAD
Sketchup
Sketchup (Podium and Enscape) Canva PowerPoint