Outgoing and reliable professional with extensive customer service experience. Recognized for maintaining a welcoming environment and fostering positive interactions, demonstrating both problem-solving skills and empathy in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Retail Worker
Originals on Mackenzie
Assisted customers with products and inquiries, enhancing overall shopping experience.
Maintained store cleanliness and organization, ensuring a welcoming environment for shoppers.
Operated point-of-sale system efficiently, processing transactions accurately and promptly.
Collaborated with team members to restock shelves, optimizing product availability and visibility.
Greeted customers, helped locate merchandise, and suggested suitable options.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
Handled cash transactions accurately and efficiently.
Child and Youth Worker
Children First Society
04.2024 - Current
Facilitated recreational activities to promote social skills and teamwork among participants.
Monitored client progress and documented observations plans effectively.
Organized group activities to promote social skills development among youth in a fun yet structured environment.
Participated in ongoing professional development opportunities to stay current with trends, theories, and best practices within the field of child and youth work.
Developed strong rapport with clients and families, fostering trust and open communication.
Created safe and inclusive environment, promoting positive interactions among children.
Implemented programs to support children's mental health and well-being.
Cashier/Customer Service Representative
Gasoline Alley Harley-Davidson
04.2022 - 11.2022
Assisted customers with transactions and inquiries, ensuring a positive shopping experience.
Operated point-of-sale systems to process payments and issue receipts.
Maintained cleanliness of checkout area to ensure smooth customer transactions.
Monitored cash drawer, nightly cash out and store closure.
Greeted customers entering store and responded promptly to customer needs.
Stocked, tagged and displayed merchandise as required.
Child Care Helper
Spruce Grove Daycare
01.2023 - 01.2024
Assisted in daily care routines, ensuring children's safety and well-being.
Supported educational activities to promote developmental skills in young children.
Managed playtime supervision, fostering positive social interactions among peers.
Collaborated with team members to maintain a clean and organized environment.
Adapted activities based on individual needs, enhancing engagement and learning outcomes.
Maintained a safe environment for children by adhering to strict safety guidelines and protocols.
Collaborated effectively with fellow childcare helpers to maintain an organized workspace conducive to learning and growth for each child.
Front Desk Receptionist
Midnight Sun Complex
03.2021 - 12.2021
Greeted visitors, providing customer service and ensuring a welcoming atmosphere.
Maintained organized front desk area, ensuring all materials were readily available for staff and clients.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Collected room deposits, fees, and payments.
Scheduled appointments accurately using reservation software, reducing conflicts or double-bookings.
Maintained accurate records of visitor logs for security purposes.
Day Camp Counselor
Inuvialuit Regional
07.2019 - 08.2019
Facilitated daily activities and games, promoting teamwork among campers.
Assisted in maintaining a safe and engaging environment for all participants.
Collaborated with staff to develop age-appropriate educational programs.
Monitored camper behavior, ensuring adherence to camp rules and guidelines.
Contributed to a positive camp culture by modeling enthusiasm, respect, and kindness in all interactions with campers and coworkers.
Education
High School Diploma -
East Three Secondary
Inuvik, NT
06-2020
No Degree - Business Administration And Management
Okanagan College
Kelowna
01-2020
Skills
Customer service
Reliable and punctual
Excellent written and verbal communication
Cash handling accuracy
Store maintenance
Payment processing
Problem-solving
Point of sale systems
Patience and empathy
Professional appearance
Honest and dependable
Timeline
Child and Youth Worker
Children First Society
04.2024 - Current
Child Care Helper
Spruce Grove Daycare
01.2023 - 01.2024
Cashier/Customer Service Representative
Gasoline Alley Harley-Davidson
04.2022 - 11.2022
Front Desk Receptionist
Midnight Sun Complex
03.2021 - 12.2021
Day Camp Counselor
Inuvialuit Regional
07.2019 - 08.2019
High School Diploma -
East Three Secondary
No Degree - Business Administration And Management