Paris Gray
Toronto,Ontario
Overview
8
8
years of professional experience
Work History
Super User
COMMUNITY LIVING TORONTO
04.2022 - Current
- Coordinating with different roles to relay precise and prompt information
- Collaborated with senior management and business line management to identify and prioritize new concepts for development and launch with User Stories
- Supported corporate-wide initiatives to help guide hundreds of end users through the transition to the new CRM
- Constructed, edited, and tested site-wide features during UAT
- Assisted in site-related end-user questions to provide prompt responses to over 50+ end-users.
- Tracked and monitored site-wide bugs relayed from end-users
Operations Assistant
DEAR KELS
08.2020 - Current
- Course Membership Development (Kartra, Hubspot, Monday, Pipedrive, Zendesk etc)
- Create and monitor CRM sites for online entrepreneurs
- Facilitate group coaching sessions on creation and organizing tech/automations behind the scenes of businesses
- Pinterest account management
- Coordinating calendars to facilitate meetings for company
- Collected, arranged and input information into database system.
- Conducted P&L statement analysis to improve daily operations, increase revenue and reduce costs.
Support Worker III
COMMUNITY LIVING TORONTO, Community Junction
06.2019 - 04.2022
- Facilitates meetings with key stakeholders to communicate program structures, budgets, and operations
- Develop, maintain and utilize performance database to organize future programs and schedules
- Provide resources for community members, stakeholders, and guardians in day-to-day operations of Community Junction
- Promoting and facilitating community inclusion and meaningful participation
- Supporting individuals in one-on-one, class, and group setting both in and out of the community
- Responsible for monitoring finances, data input
- Brochure and visual media design using Canva
- Grant writing to apply for subsidy programming for select individuals and programs
- Researching new classes, finding instructors, and implementing new programs based on interest within the community and individuals
Support Worker II
COMMUNITY LIVING TORONTO, Community Junction
09.2017 - 06.2019
- Promoting and facilitating community inclusion and meaningful participation
- Providing direction to part-time/relief staff and student mentor
- Supporting individuals in a one on one, class and group setting both in and out of the community
- Responsible for monitoring finances, data input, ensuring individual rights, providing life skills and emotional support
- Coordinating dates, classes and instructors
- Researching new classes, finding instructors and implementing new programs
Support Worker I
COMMUNITY LIVING TORONTO
07.2015 - 09.2017
- Passport/Youth 2 Work /Residential
- Delivering supports and programs consistent with the life plans of young adults with intellectual disabilities
- Ensuring individual rights are upheld in all aspects of their life
- Supporting life skills training and providing emotional support to individuals on a one-to-one or group basis
- Providing appropriate personal and physical care, including medicine administration and crisis response
- In collaboration with other team members, support the physical, psychological and emotional well-being of the members of the home
- Provided support to individuals with passport funding in various settings such as residential, community supports and inpatient hospital
- Supporting individuals in work settings
- Creating, implementing and adjusting job tasks
Education
Associate of Arts - Developmental Services Worker
Humber College
Toronto, Ontario06.2015
Skills
- Expert in Kartra, Excel, Monday, My Services Connect, Zoom, Microsoft Teams, CLTO organization-wide applications
- Proficient in DevOps, Whatfix, and Service Now
- Managing Multi-Profile CRM tools
- Great understanding of MyCommunityHub
- Communication
- Customer Relation
Timeline
Super User
COMMUNITY LIVING TORONTO
04.2022 - Current
Operations Assistant
DEAR KELS
08.2020 - Current
Support Worker III
COMMUNITY LIVING TORONTO, Community Junction
06.2019 - 04.2022
Support Worker II
COMMUNITY LIVING TORONTO, Community Junction
09.2017 - 06.2019
Support Worker I
COMMUNITY LIVING TORONTO
07.2015 - 09.2017
Associate of Arts - Developmental Services Worker
Humber College
Similar Profiles
Paris GrayParis Gray
Support Worker III at COMMUNITY LIVING TORONTO, Community JunctionSupport Worker III at COMMUNITY LIVING TORONTO, Community Junction
Dina Flora ZikosDina Flora Zikos
Beahavior Support Associate at Community Living TorontoBeahavior Support Associate at Community Living Toronto
Ruiao ZHOURuiao ZHOU
Support Worker II at Community Living TorontoSupport Worker II at Community Living Toronto