Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Paris Gable

Rocklin

Summary

Proven in enhancing brand visibility and customer loyalty at Luxe Nailzz Salon, I excel in customer engagement and effective communication. My approach, blending goal-oriented strategies with exceptional relationship-building skills, significantly boosted sales and positive referrals. Expert in managing high-stress situations, I bring a dynamic adaptability to foster strong customer relationships and drive business growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Brand Ambassador

Luxe Nailzz Salon
02.2021 - 01.2025
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Generated leads for future business opportunities by collecting customer contact information during promotional events.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Communicated product information with confidence and educated consumers about company.

Customer Service Representativ

Design R Touch Hair Salon
02.2020 - 05.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Customer Service Cashier

Tileys
03.2022 - 08.2022
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.

Sales Associate

Holister
01.2021 - 02.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Associates - Social Justice

Sierra College
Rocklin, CA

High School Diploma -

Sacramento Academic Vocational Academy
Sacramento, CA
12.2023

Skills

  • Customer service
  • Effective communicator
  • Exceptional communication
  • Customer engagement
  • Customer relations
  • Team leadership qualities
  • Adaptable personality
  • Relationship builder
  • Customer relationship building
  • Goal-oriented mindset

Certification

  • ServSafe Food Handler's Certification

Timeline

Customer Service Cashier

Tileys
03.2022 - 08.2022

Brand Ambassador

Luxe Nailzz Salon
02.2021 - 01.2025

Sales Associate

Holister
01.2021 - 02.2022

Customer Service Representativ

Design R Touch Hair Salon
02.2020 - 05.2024

Associates - Social Justice

Sierra College

High School Diploma -

Sacramento Academic Vocational Academy

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Paris Gable