Paris Carlton
Canada
Summary
Motivated and reliable professional with experience in veterinary clinic operations, customer service, childcare, and hospitality. Recently relocated to Canada and seeking stable, long-term employment. Skilled in client communication, animal handling, appointment scheduling, and maintaining high standards of care and cleanliness. Holds a Level 2 Health & Social Care qualification, and enhanced DBS.
Overview
5
5
years of professional experience
Work History
Client Service Representative & Technician Assistant
VCA Lakeshore Animal Hospital
11.2023 - Current
- Provide client support including scheduling, billing, and multi-line phone handling.
- Assist veterinary staff with animal handling, treatments, and preparing areas for procedures.
- Ensure compliance with health, safety, and infection control standards.
- Manage emails, invoices, and maintain a welcoming environment for clients and pets.
- Support veterinary technicians during examinations and procedures.
Sales Assistant & Branch Manager
Max Spielman
03.2023 - 09.2023
- Delivered customer service, processed sales transactions, and handled store maintenance.
- Managed stockroom and trained new employees on company procedures.
- Ensured customer orders were fulfilled accurately and efficiently.
Housekeeper
Hellidon Lakes
06.2022 - 02.2023
- Managed cleaning and housekeeping operations for a 130-room hotel.
- Trained new staff and supported management with scheduling and team planning.
- Implemented improved cleaning processes ensuring guest satisfaction and safety.
Nursery Assistant & Cleaner
Orchard Day Nursery
09.2020 - 08.2021
- Cared for children aged 0–4, including those with learning difficulties.
- Conducted developmental activities (arts, crafts, early learning).
- Maintained hygiene, safety, and provided updates to parents on child progress.
Education
Health & Social Care – Level 2 -
Daventry College
08.2020 - 01/2021
Maths & English
DSLV
09.2016 - 01/2020
Skills
- Animal handling
- Attention to detail
- Organizational skills
- Childcare awareness
- Safeguarding awareness
- Team training
- Collaboration
Timeline
Client Service Representative & Technician Assistant
VCA Lakeshore Animal Hospital
11.2023 - Current
Sales Assistant & Branch Manager
Max Spielman
03.2023 - 09.2023
Housekeeper
Hellidon Lakes
06.2022 - 02.2023
Nursery Assistant & Cleaner
Orchard Day Nursery
09.2020 - 08.2021
Health & Social Care – Level 2 -
Daventry College
08.2020 - 01/2021
Maths & English
DSLV
09.2016 - 01/2020