Paris Borough
Woodland Hills
Summary
Highly personable and skilled in customer service, with background as Hostess and serving in restaurant, lounge, and coffee shop settings. Possess strong organizational skills to manage reservations and seating arrangements efficiently. Known for creating welcoming atmosphere for guests and addressing needs promptly, resulting in improved customer satisfaction. Proven ability to work effectively under pressure while maintaining smooth operation of front-of-house activities. Results- oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and
creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Server/ Expo
Jinya, Ramen Bar
Woodland Hills, CA
08.2025 - Current
- Provided exceptional customer service in high-volume environment, enhancing guest satisfaction and retention.
- Managed food and beverage orders efficiently, ensuring timely delivery and accuracy.
- Collaborated with kitchen staff to streamline order preparation, improving workflow efficiency.
- Trained new team members on menu items and service protocols, fostering a cohesive work environment.
- Resolved guest complaints professionally, contributing to positive dining experiences and repeat business.
- Participated in team meetings to discuss service improvements and share best practices among staff.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server/ Host/ Bar Back/ Service Partner
Islands Restaurants
Valencia, CA
03.2024 - 08.2025
- Provided prompt and attentive service to enhance guest satisfaction.
- Accurately processed orders using restaurant POS system for efficient transactions.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness and organization of dining area to uphold health standards.
- Participated in team meetings to discuss service improvements and operational strategies.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
Sales
Astrea Solutions
Burbank, CA
08.2024 - 12.2024
- Increased consumer sales by implementing effective sales strategies and building rapport with clients.
- Developed innovative branded marketing collateral for use by sales team in sales cycle process.
- Increased sales revenue by consistently meeting and exceeding individual and team sales targets.
- Partnered with sales teams to provide pre-sales technical assistance, facilitating successful client acquisitions.
Private Nanny
Kaitlyn Finney
Valencia, CA
01.2023 - 09.2024
- Provided attentive care and support for children, ensuring safety and well-being.
- Developed engaging educational activities to enhance children's learning and development.
- Assisted with daily routines, including meal preparation, homework help, and transportation.
- Fostered positive relationships with children through communication and play-based interactions.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Led indoor and outdoor activities to entertain and occupy children.
- Provided safe transportation to and from school, extracurricular activities, and other events.
Food Runner/ Cashier/ Salad Bar Attendant
Toppers Pizza Place
Valencia, CA
09.2021 - 06.2022
- Delivered food orders promptly to tables, ensuring customer satisfaction and timely service.
- Assisted kitchen staff by organizing and restocking supplies for efficient operations.
- Maintained cleanliness of dining area, contributing to a welcoming environment for guests.
- Communicated effectively with team members to coordinate order deliveries and special requests.
- Supported training of new staff on food runner procedures and safety protocols.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Provided assistance to kitchen staff by preparing food items for delivery, streamlining service process.
Barista
Starbucks
Valencia, CA
06.2021 - 02.2022
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Assisted customers in selecting menu items and provided exceptional service.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated espresso machines, grinders, and other brewing equipment efficiently.
- Handled cash transactions accurately while maintaining financial integrity.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Worked both cashier up front and in drive thru
Education
High School Diploma - Echocardiogram Program
Valencia High School
Valencia, CASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Memory retention
- Safe food handling
- Menu memorization
- Food running
- Multitasking and organization
- Upselling techniques
- Take-out service
- Server training
- Dietary restrictions knowledge
- Adaptable and flexible
Timeline
Server/ Expo
Jinya, Ramen Bar
08.2025 - Current
Sales
Astrea Solutions
08.2024 - 12.2024
Server/ Host/ Bar Back/ Service Partner
Islands Restaurants
03.2024 - 08.2025
Private Nanny
Kaitlyn Finney
01.2023 - 09.2024
Food Runner/ Cashier/ Salad Bar Attendant
Toppers Pizza Place
09.2021 - 06.2022
Barista
Starbucks
06.2021 - 02.2022
High School Diploma - Echocardiogram Program
Valencia High School