Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic
Paridhi Raina

Paridhi Raina

Summary

Analytical and business-savvy Senior Business Analyst with 7+ years of experience in retail, technology, and financial services. Skilled in category performance analysis, stakeholder collaboration, and leading end-to-end process improvements. Proven ability to translate data into actionable insights and drive strategic business outcomes. Adept at working in fast-paced Agile environments with cross-functional teams. Previous corporate experience with Best Buy HQ and other Fortune 500 clients.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sr. Business Analyst

Park Industries
05.2022 - 06.2023
  • Oversaw the end-to-end product lifecycle: front-end applications, from planning and assessment through design, build, testing, and launch
  • Supported conversion projects, ensuring smooth transitions and minimal disruption to business operations
  • Utilized Microsoft Excel for data analysis and visualization, and PowerPoint for stakeholder presentations and executive reporting.
  • Acted as a trusted internal consultant to stakeholders by identifying pain points and co-creating solutions aligned with business goals.
  • Contributed to project roadmaps with clearly defined milestones, timelines, and interdependencies across business and IT teams.
  • Collaborated with technical teams and business stakeholders to implement process improvements that enhanced operational efficiency and reduced manual efforts.
  • Facilitated cross-functional workshops and stakeholder interviews to elicit and document business and workflow requirements.


Sr. Technical Analyst

Wells Fargo
06.2020 - 05.2022
  • Mapped end-to-end business processes and systems workflows to align technology solutions with business objectives.
  • Conducted detailed gap analyses and needs assessments to identify improvement opportunities and propose actionable recommendations.
  • Supported change management activities including documentation, training, and user adoption strategies for system implementations.
  • Participated in the development of actionable implementation plans based on analysis of current vs. future state processes.
  • Served as the key liaison between business units and IT, ensuring a seamless translation of business requirements into technical specifications.
  • Supported change management activities, including training and communication plans, to ensure smooth implementation and adoption of new processes
  • Developed process flow diagrams to visualize workflows and optimize business operations
  • Performed data mapping and interface requirements to enhance integration across banking systems
  • Utilized process mapping tools and methodologies (BPMN, Lucidchart, Visio) to design and communicate business workflows effectively.

Business Systems Analyst

Best Buy
06.2017 - 06.2020
  • Utilized critical thinking and analytical skills to solve complex business problems, delivering measurable outcomes
  • Developed architecture diagrams and design documentation to clearly outline the migration to cloud environments, service integrations, and workflows
  • Created functional, process and technical documentation along with the Collaboration Diagrams, User guide, Project and Process map Diagrams, and Use Case Diagrams in MS Visio and upload to Confluence for future references
  • Provided actionable feedback and recommendations for process improvements, resulting in 15% increase in team productivity
  • Identified the KPIs thereby Ensuring the products and components work together to meet the objectives and performance goals as defined in the functional, security, integration, performance, quality and operational requirements
  • Depicted the complete technical process flow using Data Flow Diagrams using Gantt charts, Use Cases and Decision Tree Diagrams and visually represented in Microsoft BI
  • Conducted requirement elicitation, analysis, and documentation to ensure comprehensive understanding of project needs

Business Analyst

3M Health
10.2016 - 06.2017
  • Interacted with different teams for gathering information and created URS (User Requirements System) documentation accompanied by peer reviewing
  • Assigned roles for testing, loaded UAT Test Scripts into HP ALM, and routed for approval
  • Documented the complete process flow to describe program development logic, application integration testing, and implementation for the AS-IS and TO-BE system
  • Reviewed all deliverables throughout the project lifecycle to ensure completeness, consistency, quality and requirement traceability
  • Maintained validation compliance regarding all data journal documentation and change activities
  • Worked with the system implementation and provided the support for the application throughout the project


Education

Master of Science - Business

Virginia Commonwealth University
Virginia, USA
06-2016

MBA - Marketing Management

Christ University
Bangalore, India
06-2015

Bachelor of Science - Finance And Taxation

University of Jammu
Jammu, India
06-2014

Skills

  • SCRUM, SDLC, Agile, Waterfall
  • MS Visio, Balsamiq
  • MS Office (Project, Word, Excel, PowerPoint, Outlook, Access), Project Plan
  • JIRA, Azure DevOps HP Quality Center
  • Microsoft BI, Tableau, Data Studio
  • Google Cloud Platform, IBM Cloud, AWS, Cloud Health
  • SharePoint, Confluence, Slack, Teams
  • MS SQL Server, CRM 365
  • XML, HTML
  • Process mapping
  • User acceptance testing
  • Project management
  • Stakeholder management
  • Agile methodology
  • Requirements gathering
  • Business process mapping
  • Software development lifecycle

Accomplishments

  • ·Implemented a strategic project management agile initiative at Park Industries, leading to a 15% increase in operational efficiency and process development by utilizing JIRA and Microsoft Project for comprehensive project tracking and stakeholder communication.
  • Implemented Google Cloud Platform at Best Buy at an org level. Worked with 50+ teams and migrated the entire workflow and process from legacy to Cloud.

Languages

English
Native or Bilingual

Certification

  • CSPO, Scrum Alliance - 2024
  • SQL Certified - 2025
  • GCP Cloud Onboard, Google - 2019

Timeline

Sr. Business Analyst

Park Industries
05.2022 - 06.2023

Sr. Technical Analyst

Wells Fargo
06.2020 - 05.2022

Business Systems Analyst

Best Buy
06.2017 - 06.2020

Business Analyst

3M Health
10.2016 - 06.2017

Master of Science - Business

Virginia Commonwealth University

MBA - Marketing Management

Christ University

Bachelor of Science - Finance And Taxation

University of Jammu
Paridhi Raina