PARIA EMAMIPOUR
Richmond Hill,ON
Summary
Collaborative, team player who strongly believes that customers should always come first. Passionate about learning new skills and my job, strongly interested in working and helping other people. Perfect with communicating with clients and doing my best to create a friendly and safe place for them with help of my colleagues. Efficiently maintains transaction records, handles monies and updates accounts. Active listener with talent for guiding customers to appropriate products.
Overview
7
7
years of professional experience
Work History
Cashier-Customer service
Nofrills
09.2021 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- solving customer's problems and questions.
- Restocked and organized merchandise in front lanes.
- Performed cash, card and check transactions to complete customer purchases.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Cashier, Customer Service and Coordinator
Marshalls & HomeSense
, ON
09.2021 - Current
- Drove workflow improvements by streamlining processes.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained master schedule and set up appointments.
- Devised and implemented improvements to reporting procedures.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Aided colleagues, managers and customers through regular communication and assistance.
- Coached employees through day-to-day work and complex problems.
Lifeguard
Abiaran
02.2018 - 10.2018
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Performed lifesaving measures during incidents until paramedics arrived on scene.
- Used CPR skills to assist rescued individuals until arrival of emergency services.
Education
High School Diploma -
Our Lady Queen
06.2021
Skills
- Communication, Professionalism, Time-management, Problem Solving and Customer service skills
- Teamwork, Collaboration, Cooperation, Coordination
- Adaptability and flexibility, Responsibility
- Refund and exchanges, Fast learner, Marketing, Mathematics
- Speaking in other languages such as Farsi and Turkish
- Work Task Prioritization
- Customer Assistance
- Cash Drawer Management
- POS Systems
- Guest Satisfaction
- Information Processing
- Strategic Financial Planning
- Calculator Usage
Timeline
Cashier-Customer service
Nofrills
09.2021 - Current
Cashier, Customer Service and Coordinator
Marshalls & HomeSense
09.2021 - Current
Lifeguard
Abiaran
02.2018 - 10.2018
High School Diploma -
Our Lady Queen
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