Parham Moshiri

• Payroll & HR Administration.

Reviewed and verified employee timesheets to ensure accurate payroll processing

Maintained employee records and managed benefits enrollment and government filings

Administered performance development programs and supported employment documentation

Processed commissions and managed year-end tax forms (e.g., T4s)

• Accounts Payable.

Matched packing slips with invoices and merchandise logs for payment accuracy

Processed vendor invoices in compliance with internal controls and payment methods

Resolved invoice discrepancies and managed inter-branch payments

Reviewed weekly statements and allocated corporate credit card charges

Facilitated new vendor onboarding for centralized payment systems

• Accounts Receivable.

Maintained accounts receivable records and aging reports

Handled collections and inter-branch receivable entries

Reconciled daily sales and register reports, investigating discrepancies

Managed vendor claims and generated customer account statements

Ensured timely and accurate bank deposits for both cash and electronic transactions

• Expense Auditing & Reporting.

Audited operational expenses and validated allocation accuracy

Reconciled financial statements and supported month-end journal entries

Monitored discrepancies in cash clearing and sales reports

Completed web-based financial process forms to support period-end reviews

• Operations & Compliance.

Prepared period-end binders with financial documentation, reports, and reconciliations

Oversaw inventory count procedures and ensured health and safety compliance

Maintained adherence to internal audit standards and supported external audit requests

Coordinated administrative tasks across departments and managed documentation systems

• Evaluated employee performance regularly, providing constructive feedback and coaching for improvement when necessary.
• Trained new employees on store policies, procedures, and sales techniques, contributing to their success in the role.
• Enhanced customer satisfaction by efficiently managing front store operations and addressing concerns promptly.
• Managed cash handling procedures accurately, reconciling daily transactions and maintaining financial records in compliance with company policies.
• Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Prevented loss due to theft or damage by implementing robust security measures and closely monitoring store activities.

• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Trained and mentored new employees to maximize team performance.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Supervised employees and oversaw quality compliance with company standards for food and services.