Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Parham Ghobadi

Montreal,QC

Overview

3
3
years of professional experience
1
1
Certification

Work History

Self Checkout Host

Walmart
Montreal, QC
06.2021 - 04.2022

• Assisted customers with the self-checkout process, resolving issues and providing guidance.

• Monitored self-checkout area to prevent theft and ensure smooth operation.

• Addressed and resolved technical issues with self-checkout machines.

• Provided excellent customer service, answering questions and assisting with transactions.

• Maintained a clean and organized self-checkout area.

• Assisted with bagging items and ensured correct pricing and scanning of products.

Security Guard

Commissionnaires Du Quebec
Montreal, QC
12.2022 - 08.2023

• Patrolled campus grounds and buildings to ensure safety and prevent unauthorized access.

• Responded to emergencies, alarms, and incidents, providing first aid when necessary.

• Conducted routine inspections and monitored CCTV to maintain security.

• Assisted students, staff, and visitors with information and directions.

• Prepared incident reports and maintained logs of daily activities.

• Collaborated with campus security team and local law enforcement.

• Participated in regular training sessions on security protocols and emergency response.

Sales Development Representative

Vault Credit
Montreal, QC
08.2023 - 11.2023

• Identified and contacted potential clients to promote business loan products.

• Conducted initial consultations to understand client needs and recommend suitable loan options.

• Generated leads and maintained a pipeline of prospective customers.

• Collaborated with the sales team to develop and implement effective sales strategies.

• Provided excellent customer service, addressing inquiries and resolving issues promptly.

• Prepared and presented sales reports to management.

Security Officer

Allied Universal Security Services
Montreal, QC
12.2023 - 05.2024

• Patrolled campus grounds and buildings to ensure the safety and security of students, staff, and visitors.

• Responded promptly to emergencies, alarms, and incidents, providing initial assistance and coordinating with emergency services.

• Conducted regular security checks and monitored surveillance systems to prevent unauthorized activities.

• Assisted in enforcing college policies and maintaining a secure and orderly environment.

• Provided directions and assistance to students, staff, and visitors.

• Prepared detailed incident reports and maintained accurate logs of daily activities.

• Participated in training sessions to stay updated on security procedures and protocols.

Undercover Agent

Commando
Montreal, QC
12.2023 - Current

• Conducted covert surveillance to detect and prevent theft and fraudulent activities.

• Identified and apprehended shoplifters while maintaining a low profile.

• Collaborated with store management and law enforcement to address security incidents.

• Monitored and analyzed security footage to identify suspicious behavior.

• Prepared detailed incident reports and maintained accurate records of apprehensions.

• Assisted in developing and implementing strategies to minimize store losses.

• Provided training and guidance to store staff on loss prevention techniques.

Education

Diploma -

École Secondaire Saint-Luc
Montréal, QC
06.2021

Skills

1 Security Awareness

2 Dispatch Coordination

3 Customer Service Excellence

4 Sales Techniques

5 Surveillance and Monitoring

6 Conflict Resolution Skills

7 Effective Team Collaboration

8 Attention to Detail

9 Emergency Response Management

10 Adaptability to Changing Environments

Languages

English
Native or Bilingual
French
Full Professional
Persian
Native or Bilingual

Certification

1- BSP license

2-First aid license

3-Customer service certification

4-Driver’s license

Timeline

Security Officer

Allied Universal Security Services
12.2023 - 05.2024

Undercover Agent

Commando
12.2023 - Current

Sales Development Representative

Vault Credit
08.2023 - 11.2023

Security Guard

Commissionnaires Du Quebec
12.2022 - 08.2023

Self Checkout Host

Walmart
06.2021 - 04.2022

Diploma -

École Secondaire Saint-Luc

1- BSP license

2-First aid license

3-Customer service certification

4-Driver’s license

Parham Ghobadi