Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Parfait Irakoze

Surrey,BC

Summary

Reliable and disciplined professional with experience in customer-facing roles. Strong background in situational awareness, conflict prevention, and following procedures. Proven ability to remain calm under pressure, communicate clearly with the public, and maintain safety, order, and professionalism in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Moving Crew Foreman & Marketing Team

Blackbros Delivery Company
Delta, BC
01.2025 - Current
  • Supervised crews and ensured safe, controlled job environments
  • Identified hazards and enforced safety procedures
  • Managed site access and protected customer property
  • Developed and implemented digital marketing campaigns across multiple channels.
  • Analyzed website traffic and engagement to optimize content strategy.

Sales Representative

TELUS
Surrey, BC
07.2024 - 01.2025
  • Interacted with the public daily while maintaining professionalism and awareness
  • Followed company policies and verified customer information
  • De-escalated customer concerns calmly and effectively
  • Maintained accurate documentation and records

Education

High School Diploma -

Sos Secondary School
Kigali, Rwanda
07-2023

Skills

  • Access Control & Monitoring
  • Incident Reporting
  • Conflict De-escalation
  • Situational Awareness
  • Public Interaction
  • Emergency Response Awareness

Languages

English
Full Professional
French
Limited Working
Swahili
Professional Working

Timeline

Moving Crew Foreman & Marketing Team

Blackbros Delivery Company
01.2025 - Current

Sales Representative

TELUS
07.2024 - 01.2025

High School Diploma -

Sos Secondary School
Parfait Irakoze