PAREESA HUSAIN
Summary
Dedicated philosophy student with a proven track record in customer service, seeking a position that combines my passion for critical thinking and problem-solving with my experience in providing exceptional customer experiences. With a strong academic foundation in philosophy and practical experience in customer service, I aim to contribute my analytical and communication skills to enhance customer satisfaction, build strong relationships, and drive organizational success.
Overview
4
4
years of professional experience
Work History
Store Manager
The UPS Store
09.2022 - 08.2023
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Built rapport with repeat customers and upheld an ‘anything it takes’ attitude to serve customers looking for business, print, or delivery services.
- Solved issues presented by customers and provided diverse solutions to their problems.
- Responsible for marketing and sales promotion of the store including designing promotional materials and prints for the store, and customers.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- I worked with several different computer programs for print, passport photo, mailbox, and shipping operations.
- Entrusted with customers’ private and sensitive financial and identification information which I kept secure.
Volunteer
Milliken Mills P.S
03.2023 - 05.2023
Customer Service / Barista
Sweetie Pie
09.2022 - 02.2023
Assistant Manager / Customer Service
The UPS Store
05.2022 - 08.2022
Sales Associate
Mastermind Toys
10.2021 - 01.2022
Sales Associate
KARIGUR
01.2020 - 08.2020
Education
Bachelor of Arts - Philosophy
University of Toronto
Toronto, ON11.2024
Skills
- Client Rapport-Building
- Sales and Upselling
- Customer Service
- Maintaining Clean Work Areas
- Issue and Complaint Resolution
- Adobe Systems Software
- Pressure Management
Timeline
Volunteer
Milliken Mills P.S
03.2023 - 05.2023
Store Manager
The UPS Store
09.2022 - 08.2023
Customer Service / Barista
Sweetie Pie
09.2022 - 02.2023
Assistant Manager / Customer Service
The UPS Store
05.2022 - 08.2022
Sales Associate
Mastermind Toys
10.2021 - 01.2022
Sales Associate
KARIGUR
01.2020 - 08.2020
Bachelor of Arts - Philosophy
University of Toronto
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