Pardeep Singh
Winnipeg,MB
Summary
Dynamic professional with a proven track record in customer service and guest relations, honed at Skip the Dishes, Tata and other leading companies seeking the automotive sales person position. Excelled in upselling and negotiation, enhancing customer satisfaction and driving brand loyalty. Skilled in MS Office and team collaboration, consistently achieving goals through effective planning and multitasking.
Overview
6
6
years of professional experience
Work History
Concierge
Paladin Security
Winnipeg, Manitoba
05.2024 - Current
- Greeted guests and residents with a friendly and welcoming attitude.
- Responded to guests, including email, telephone, and in-person inquiries.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Maintained an up-to-date knowledge of all reservations, services, amenities, and special events.
Customer Service Representative
Skip The Dishes
Winnipeg, Manitoba
12.2020 - 02.2024
- Answered courier's inquiries and provided accurate information regarding orders and services.
- Resolved complex problems by working with other departments to provide solutions that meet courier needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Automotive Sales Consultant
Tata Kosmo
Jalandhar, Punjab
10.2018 - 05.2020
- Greeted customers and identified their automotive needs.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Created enjoyable shopping experiences for all customers with a welcoming attitude and knowledge of products.
- Organized promotional events to increase brand awareness within the community.
- Conducted follow-up calls to ensure customer satisfaction after vehicle sale or service visit.
Education
Business Administration
MITT
Winnipeg, MB04-2021
Skills
- Customer service
- Guest Relations
- Effective Planning
- Proficient in MS Office
- Upselling capabilities
- Negotiation
- Multi-Tasking
- Team Collaboration
Timeline
Concierge
Paladin Security
05.2024 - Current
Customer Service Representative
Skip The Dishes
12.2020 - 02.2024
Automotive Sales Consultant
Tata Kosmo
10.2018 - 05.2020
Business Administration
MITT
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