Dynamic and results-driven retail professional with over 3 years of experience in customer service and sales. Adept at exceeding sales targets, improving customer satisfaction, and providing personalized service. Bilingual in English and Hindi, with expertise in leveraging emerging technologies to enhance customer experiences. Seeking to apply my skills and experience to contribute to Jio’s sales team.
● Customer Support: Provided front-line assistance to customers, addressing inquiries and resolving issues efficiently, enhancing customer satisfaction.
● Technical Troubleshooting: Assisted in troubleshooting and maintaining point-of-sale (POS) systems and fuel dispensers, ensuring minimal downtime and smooth operations.
● Data Entry & Reporting: Handled daily sales reports, entered data into company systems, and provided accurate documentation to management, demonstrating proficiency with office software.
● Problem-Solving: Identified and resolved minor technical issues related to store equipment, applying logical troubleshooting steps and escalating more complex issues as needed.
Core Competencies
Available at 9pm to 3 pm afternoon from monday to Thursday
Full time from Friday to Saturday at any time
Amazon Certified Cloud Practitioner
Amazon Certified Cloud Practitioner