Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pardeep Singh

Moncton,NB

Summary

Versatile and results-oriented professional with experience at Imperial Dade, adept in forklift operation and customer service. Excelled in reducing product damage through meticulous maintenance, demonstrating strong problem-solving abilities and teamwork. Skilled in warehouse organization and active listening, effectively enhancing customer satisfaction and operational efficiency.

Overview

2
2
years of professional experience

Work History

Warehouse Forklift Operator

Imperial Dade
05.2022 - 01.2024
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Reduced product damage by performing routine forklift maintenance and safety checks.

Customer Service Representative

G M Packaging Ltd
11.2021 - 08.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Updated account information to maintain customer records.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Diploma - Business Marketing

Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON
05.2023

Skills

  • Forklift Operation
  • Warehouse Organization
  • Truck loading and unloading
  • Shipping and receiving
  • Materials Handling
  • Heavy Lifting
  • Teamwork and Collaboration
  • Order picking and processing
  • OSHA Workplace Safety
  • Customer-focused
  • Active Listening
  • Problem-solving abilities
  • Critical Thinking
  • Customer Service
  • Data Entry
  • Attention to detail

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Warehouse Forklift Operator

Imperial Dade
05.2022 - 01.2024

Customer Service Representative

G M Packaging Ltd
11.2021 - 08.2022

Diploma - Business Marketing

Conestoga College Institute of Technology And Advanced Learning

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Pardeep Singh