Pardeep Kaur

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Handled cash and credit card payments with accuracy.

• Greeted visitors warmly and ensured they had a positive

experience.

• Answered phones professionally in accordance with organizational

protocols.

• Answered incoming calls promptly and professionally, addressing

customer inquiries with empathy and understanding.

• Answered calls, left voicemails, and scheduled follow-up calls to

drive customer engagement.

(March 2024- August 2024)

• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Maintained productive, efficient approach to all tasks.
• Developed strong cooperative relationships with coworkers and managers.
• Contributed to team success by completing jobs quickly and accurately.
• Brewed coffee and tea and restocked creamers and sweeteners. Set up stations with entrees, soups, salads, condiments, other food products and utensils.
• Cleaned and sanitized workstations, counters, steam tables and other equipment.
• Provided exceptional customer service while taking orders, serving food and drinks, and handling cash transactions.
• Maintained cleanliness of cafe area by wiping down tables, restocking supplies, sweeping floors, and emptying trash receptacles.

• Removed jams and unblocked conveyor system to maintain flow of goods.
• Followed verbal and written instructions to properly move and ship products.
• Used hand-held scanners and physical logs to accurately track item movements.
• Assembled, sealed, and loaded packages into correct trucks.
• Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
• Followed safety regulations to maintain safe work environment.