Pardeep Kaur
Victoria
Summary
Dynamic and customer-focused professional with proven success at SARDAR JI, excelling in customer service and sales support. Adept at resolving issues and enhancing guest experiences, while leveraging strong communication skills and market research abilities to drive sales. Committed to fostering positive relationships and delivering exceptional service.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
SARDAR JI
02.2024 - 11.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted new customers, discussed specials, and took drink orders.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
- Stayed up-to-date on menu changes to help customers make food choices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Answered customers' questions, recommended items, and recorded order information.
Cashier
FRESHCO
01.2023 - 12.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Increased sales of promotional items by informing customers about current offers.
- Welcomed customers and helped determine their needs.
Education
GENERAL BUSINESS -
Hanson College
Toronto, ON12-2024
Skills
- Customer service
- Sales support
- Market research
- Data analysis
- Communication skills
- Problem solving
Languages
English
Full Professional
Timeline
Front Desk Receptionist
SARDAR JI
02.2024 - 11.2024
Cashier
FRESHCO
01.2023 - 12.2023
GENERAL BUSINESS -
Hanson College
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