Pardeep Kaur
SURREY,52706
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member, Cashier
Tim Hortons
10.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Booking Clerk
Oxford IELTS Acedemy
07.2021 - 07.2022
- Enhanced productivity by multitasking with phone calls, emails, and walk-in inquiries.
- Ensured timely communication with clients, confirming reservation details and addressing any concerns or changes.
- Supported colleagues during peak times by offering assistance where needed, fostering a positive work environment and ensuring efficient workflow.
- Managed waitlists effectively to maximize venue occupancy during high-demand periods.
Education
Masters in Business Administration - Analytics
University Canada West
Vancouver, BC03.2023
Master of Science - Physics
Dev Samaj College For Women
Ferozepur, India05.2021
Bachelor of Science - Mathematics, Physics, Chemistry
Dev Samaj College For Women
Ferozepur, India05.2018
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Cash Handling
- Decision-making capabilities
- Computer Skills
- Creativity and Innovation
- Fluent in English, Punjabi, Hindi
Certification
IBM PY0101EN Certificate
IBM Enterprise Design Thinking Certification
IBM Data Scientist Foundation Level Certification
Certified Digital Marketing Associate (DMI)
Food Safe Level-1
Timeline
Team Member, Cashier
Tim Hortons
10.2022 - Current
Booking Clerk
Oxford IELTS Acedemy
07.2021 - 07.2022
Masters in Business Administration - Analytics
University Canada West
Master of Science - Physics
Dev Samaj College For Women
Bachelor of Science - Mathematics, Physics, Chemistry
Dev Samaj College For Women
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