Pardeep Kaur
Kitchener,ON
Summary
I am qualified Customer Service Representative with over 5 years of experience in Food Industry and more than 3 years of experience in Financial Service Industry.
Overview
7
7
years of professional experience
Work History
Financial Representative
World Financial Group, Inc.
01.2021 - Current
- Increased client satisfaction by providing comprehensive financial advice and personalized solutions.
- Streamlined financial processes for improved efficiency and accuracy in portfolio management.
- Developed tailored investment strategies to optimize clients'' long-term financial goals.
- Ensured regulatory compliance with thorough documentation and diligent monitoring of transactions.
Restaurant Manager
Harveys
01.2019 - 01.2022
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Team Leader
McDonald's
07.2017 - 04.2020
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Education
No Degree - Business Accountancy
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON11.2018
Skills
- Selling techniques
- Financial reviews
- Client servicing
- Sales expertise
Languages
English
Hindi
Punjabi
Timeline
Financial Representative
World Financial Group, Inc.
01.2021 - Current
Restaurant Manager
Harveys
01.2019 - 01.2022
Team Leader
McDonald's
07.2017 - 04.2020
No Degree - Business Accountancy
Conestoga College Institute of Technology And Advanced Learning
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