Pardeep Kaur
Brampton,ON
Overview
3
3
years of professional experience
Work History
Customer Service Manager
Maruti Suzuki
03.2023 - 11.2023
- Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
- Increased team productivity by providing ongoing training and support to customer service representatives.
- Improved response times for customer inquiries with efficient ticketing system management and prioritization techniques.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Sales Executive
Honda Agency
08.2020 - 10.2022
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
- Expanded market share with strategic territory planning and targeted prospecting.
- Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
Education
Certificate in Diploma - Commerce
Algoma University
Brampton, ON01.2024
Bachelor in Commerce - Commerce
Guru Gobind Singh College of Management & I.t
India04.2019
Skills
- Project Management
- Schedule Coordination
- Report Preparation
- Sales Promotion
Languages
English
Full Professional
Timeline
Customer Service Manager
Maruti Suzuki
03.2023 - 11.2023
Sales Executive
Honda Agency
08.2020 - 10.2022
Certificate in Diploma - Commerce
Algoma University
Bachelor in Commerce - Commerce
Guru Gobind Singh College of Management & I.t
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