Pardeep Kaur
Brampton,ON
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald's
10.2021 - 07.2023
- Handling the cash and cash tracking sheet.
- Running the shifts and working on the sales.
- Training and mentoring new employees to maximize team performance.
- Tracking receipts, employee hours, and inventory movements.
- Consistently exhibiting calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Adhering to company standards and compliance requirements for operations and cleanliness of areas.
- Keeping accurate and detailed records of personnel progress and productivity.
CUSTOMER FULFILLMENT ASSOCIATE
WALMART
05.2020 - 08.2021
- I hold the responsibility to complete online grocery orders and to dispense them to customers
- I specialize in providing customer service
- I carry quality check specialization while preparing the orders.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Collaborated with team members to complete timely orders and avoid delays.
Merchandise Handler
Gap Inc
05.2020 - 08.2020
- I carried the responsibility to handle the merchandise and prepare online orders to fulfill customers' demands
- I completed all my duties and always preferred myself to do every job
- I hold the responsibility of packaging and shipping the orders.
Education
DIPLOMA - Business Administration
SHERIDAN COLLEGE
Brampton, ON04.2021
High School Diploma -
KMV COLLEGIATE SENIOR SECONDARY SCHOOL
Jalandhar, India04.2018
Skills
- Customer service (2 years)
- Leadership (2 years)
- Communication Skills
- MS Office
- Order Fulfillment
- Account Management
- Marketing
- Digital Marketing
- Administrative experience
- Warehouse Experience
- Organizational skills (2 years)
- Administrative experience (1 year)
- Organizing operations (1 year)
- Adobe Photoshop (1 year)
- Food Service
- Shift Management
- Computer skills
- Serving (2 years)
- Customer Experience Management
- Guest Relations
- Guest Satisfaction
- Food Safety and Sanitation
- Cash Handling
- POS Transactions
Certification
Standard First Aid and CPR November 2021 to November 2024
Serve Safe March 2022 to March 2027
Additional Information
- Willing to relocate: Anywhere
Timeline
Shift Manager
McDonald's
10.2021 - 07.2023
CUSTOMER FULFILLMENT ASSOCIATE
WALMART
05.2020 - 08.2021
Merchandise Handler
Gap Inc
05.2020 - 08.2020
DIPLOMA - Business Administration
SHERIDAN COLLEGE
High School Diploma -
KMV COLLEGIATE SENIOR SECONDARY SCHOOL
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