Parastoo Yadollahi
Baking, Customer Service, Acting
Toronto,ON
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Punctual and honest [Job Title] with solid background in [Type] environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Cashier
Whole Food Market
Vancouver, BC
07.2018 - 01.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Baking Assistant
Lavender Patisserie
Tehran, Iran
10.2021 - 12.2022
- Complied with health and safety codes to protect staff and customers.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Resolved customer concerns with positive approach and constructive strategies.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Coordinated food deliveries to guarantee timely arrival of supplies.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Developed recipes for new products and improved existing recipes.
- Created appealing displays to showcase products in bakery.
Host
White Spot
North Vancouver, BC
02.2019 - 08.2019
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Assisted managers with quickly resolving service- and food-related issues.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Used cash registers and credit card machines to cash out customers.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
Education
Bachelor of Arts - Acting For Stage And Screen
Toronto Film School
460 Yonge 01.2023 - 07.2025
Skills
Customer assistance
Cash register operation
Point-of-sale system operation
Point of sale operation
Timeline
Bachelor of Arts - Acting For Stage And Screen
Toronto Film School
01.2023 - 07.2025
Baking Assistant
Lavender Patisserie
10.2021 - 12.2022
Host
White Spot
02.2019 - 08.2019
Cashier
Whole Food Market
07.2018 - 01.2023