Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Support IV
Alberta Health Services
11.2023 - Current
Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
Improved inter-departmental communication by fostering a collaborative work environment among team members.
Managed high-volume phone lines, directing calls to appropriate personnel and ensuring prompt customer service.
Utilized Connect Care to schedule, confirm, and book appointments
Unit Clerk
Alberta Health Services
10.2023 - Current
Maintain accurate and up-to-date patient records, including medical history, treatment plans, and vital signs, ensuring compliance with healthcare regulations
Serve as a central point of communication within the unit, relaying information between healthcare providers, patients, and their families
Collaborate closely with nurses, physicians, and other healthcare professionals to coordinate patient care and provide a holistic approach to treatment
Accurately transcribe physician orders and treatment plans, ensuring all medical documentation is clear and accessible.
Administrative Assistant
Alberta Health Services
08.2022 - 10.2023
Accurately and efficiently document patient immunizations, maintaining precise and organized records for each individual
Implement a confidential and secure patient registration process, safeguarding their privacy and ensuring data integrity
Demonstrate adaptability in handling changing situations and priorities, ensuring seamless operations during periods of high demand
Function as a crucial liaison between patients, healthcare providers, and administrative staff, facilitating effective communication and coordination.
Medical Office Assistant
ACMS Ultrasound Clinic
01.2020 - 08.2022
Skillfully manage front-desk operations, optimizing facility workflow to enhance the patient experience
Handle incoming and outgoing calls with professionalism, providing prompt and courteous assistance to patients and other stakeholders
Collaborate closely with radiologists in medical transcription for ultrasound-guided therapeutic and diagnostic interventions
Improved patient satisfaction by efficiently scheduling appointments and managing patient records.
Administrative Support Assistant III at Alberta Health Services - Alberta Public Health NGAdministrative Support Assistant III at Alberta Health Services - Alberta Public Health NG
Environmental Services II at Alberta Health Services - University of Alberta HospitalEnvironmental Services II at Alberta Health Services - University of Alberta Hospital