Paras Patil
Thornhill,ON
Summary
Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server Trainer
Goose - A Firkin' Pub
12.2021 - Current
- Assisted management with inventory control and stock ordering
- Built loyal Clientele through friendly interactions and consistent appreciation
- Resolved complaints promptly and professionally.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Customer Service Representative
Seneca College Of Applied Arts And Technology
01.2023 - 09.2023
- Provided exceptional customer service through effective communication and problem-solving skills.
- Handled inquiries, complaints, and requests with professionalism and efficiency.
- Demonstrated strong product knowledge to address customer concerns and provide accurate information
- Utilized CRM systems to maintain records and track customer interactions.
- Collaborated with team members to ensure timely resolution of issues and maintain customer satisfaction.
Cashier Team Lead
A&W Canada
03.2022 - 08.2022
- Ensured superior customer service standards in high-volume, fast-paced operations
- Effectively communicated with team members and management to optimize workflow
- Proficiently mastered the point-of-service (POS) computer system for seamless automated order processing
- Conducted precise and efficient currency and credit transactions, maintaining accuracy in a dynamic environment.
Customer Service Representative
Shroff Founation Trust
03.2021 - 07.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty.
Education
Business Administration - International Business Management - Business Administration
Seneca College
Toronto, ON04.2024
Higher Secondary Certification (XII) -
BPS (G.S.E.B)
Baroda, India03.2020
Senior Secondary Certification (X) -
SAV (G.S.E.B)
Baroda, India03.2018
Skills
- Project Management
- Critical Thinking
- Management Skills
- Marketing
- Customer Relationship Management (CRM)
- Interpersonal Communication
- Effective teamwork abilities
- Microsoft Office Suite
Certification
Smart Serve Certification
Timeline
Customer Service Representative
Seneca College Of Applied Arts And Technology
01.2023 - 09.2023
Cashier Team Lead
A&W Canada
03.2022 - 08.2022
Server Trainer
Goose - A Firkin' Pub
12.2021 - Current
Customer Service Representative
Shroff Founation Trust
03.2021 - 07.2021
Business Administration - International Business Management - Business Administration
Seneca College
Higher Secondary Certification (XII) -
BPS (G.S.E.B)
Senior Secondary Certification (X) -
SAV (G.S.E.B)
Smart Serve Certification
Similar Profiles
Cooper MeddickCooper Meddick
Bartender at Fox n Firkin English PubBartender at Fox n Firkin English Pub
DIMITRA MAVRAGANIDIMITRA MAVRAGANI
Private English Language Tutor at -Private English Language Tutor at -
Diane GraceDiane Grace
Stay At Home Mum at -Stay At Home Mum at -