Knowledgeable background in healthcare administration and clerical tasks. Maintained accurate patient records and facilitated seamless communication between medical staff and patients. Demonstrated effective organization and strong multitasking abilities in fast-paced environment.
Healthcare professional prepared to excel in high-demand clinical settings. Proven ability to maintain accurate records and support medical staff in delivering patient care. Reliable team player with focus on collaboration and adaptability, skilled in communication and time management.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results
Overview
2
2
years of professional experience
1
1
Certification
Work History
Personal Trainer
Ascendo Fitness
06.2023 - Current
Educated clients on proper exercise techniques, reducing risk of injury during workouts.
Motivated clients to stay on track with fitness goals with positive and friendly approach.
Trained clients during strength training, cardio vascular exercise, and stretching.
Customer Service Representative
Ascendo Fitness
06.2023 - Current
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Responded to customer requests for products, services, and company information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Light Duty Cleaner
Dexterra
02.2023 - Current
Delivered exceptional results under tight deadlines while adhering to company policies and procedures.
Consistently maintained updated knowledge of industry trends as well as new tools or techniques for effective cleaning, ensuring optimal performance in assigned duties.
Cultivated positive relationships with building occupants through friendly communication while retaining professionalism throughout interactions.
Streamlined workflow efficiency by effectively organizing supplies and equipment needed for daily tasks.
Research Assistant
Cape Breton University
09.2023 - 12.2023
Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
Organized research materials, maintaining a well-ordered workspace conducive to productivity.
Conducted literature reviews to support hypothesis development and identify gaps in existing knowledge.
Education
Post Baccalaureate Diploma - Healthcare management
Cape Breton University
Sydney, NS
01.2025
Master of Pharmacy - Pharmaceutics
Punjab College of Technical Education
04.2022
Bachelor of Pharmacy -
Punjab College of Technical Education
Ludhiana
04-2018
Diploma - Certified Personal Training (EQF-Level4)
Classic Fitness Academy
04.2021
Skills
Excellent communication skills
Strong work ethics
Microsoft office (word, excel, powerpoint)
Understanding of medical terminologies
Speaking and presentation skills
Accomplishments
Resolved product issue through consumer testing.
Supervised number of staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Achieved results through effectively helping with given tasks.
Certification
EREPS Certified level-4 Personal Trainer
Registered Pharmacist in India
Thesis Dissertation
AVAILABILITY
Friday-Monday (Day time availability)
Languages
English
Full Professional
Punjabi
Native or Bilingual
Timeline
Research Assistant
Cape Breton University
09.2023 - 12.2023
Personal Trainer
Ascendo Fitness
06.2023 - Current
Customer Service Representative
Ascendo Fitness
06.2023 - Current
Light Duty Cleaner
Dexterra
02.2023 - Current
Master of Pharmacy - Pharmaceutics
Punjab College of Technical Education
Diploma - Certified Personal Training (EQF-Level4)
Classic Fitness Academy
Post Baccalaureate Diploma - Healthcare management