Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

PARAS DHAWAN

Hamilton,ON

Summary

A dynamic individual with a track record of success in international business, combining strategic vision with practical experience in market analysis, supply chain optimization, and cross-cultural management. Proven ability to promote development and profitability with new ideas and effective leadership. Passionate about achieving outcomes in complex, multicultural settings.

Overview

1
1
year of professional experience

Work History

Warehouse Assistant

LAAR FOODS LTD
04.2023 - Current
  • Enhanced operational efficiency and cost savings as a result of supply chain process optimization activities that were put into place. These included vendor management, inventory control, and logistics coordination.
  • Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Oversaw the start to finish of cross-functional projects, making sure that deadlines, spending caps, and quality requirements were met while producing effective results that complemented Laar Foods' strategic goals.

Customer Service Representative

FACTORY DIRECT
07.2023 - 02.2024
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Utilized CRM software for accurate record-keeping and easy access to pertinent client information during calls.
  • Streamlined call center processes for improved efficiency and reduced wait times.

Education

Diploma - International Business

Niagara College
Welland, ON
12.2024

Skills

    • Data Evaluation
    • International shipping
    • Handheld Scanners
    • Shipping coordination
    • MS Office
    • Relationship Building
      • Strategic sales knowledge
      • Product Sales
      • Retail store support
      • Calm and Professional Under Pressure
      • Customer Relationship Management (CRM)

Accomplishments

  • Honors Standing in International Business, demonstrating outstanding academic achievement and commitment to the study of global business.
  • Recognized for exceptional leadership and problem-solving skills, consistently driving results and fostering collaborative success in diverse team environments.

Languages

English
Full Professional
Hindi
Native or Bilingual

Timeline

Customer Service Representative

FACTORY DIRECT
07.2023 - 02.2024

Warehouse Assistant

LAAR FOODS LTD
04.2023 - Current

Diploma - International Business

Niagara College

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