PARAS BHATT
Sarnia,Canada
Summary
Customer-focused Retail Associate with a solid understanding of retail dynamics and customer service standards. Experienced in providing quality product recommendations and solutions to meet customer needs, exceeding expectations. Committed to executing sales, service, and customer experience initiatives driving strong sales.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Zudio
Surat, Gujarat
12.2022 - 06.2024
- Provided recommendations to match customer requirements
- Provided product information and answered customer questions.
- Demonstrated knowledge of store products and services.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Tracked inventory levels throughout the day and restocked items as needed.
- Operated point-of-sale systems accurately to process payments from customers.
- Handled customer complaints in a professional manner.
Customer Service Representative
Bata
Surat, Gujarat
02.2022 - 11.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong customer relationships to encourage repeat business.
- Supported sales team members to drive growth and development.
Education
Post Graduate Diploma - Financial Planning and Wealth Management
Lambton College
Sarnia, ON05-2026
Bachelors of Business Administration - Business Administration
DRV Commerce College
Surat, Gujarat06-2022
Skills
- Retail Sales
- Customer Service
- Teamwork and Collaboration
- Brand representation
- Order Processing
- Regulatory Compliance
- Money Handling
- Time Management
- Trend Awareness
- Positive and professional
- Sales Goals Attainment
- Customer Assistance
Availability
- Monday, after 5:30pm
- Tuesday, full
- Thursday, after 5:35pm
- Friday, full
- Saturday, full
- Sunday, full
Timeline
Retail Sales Associate
Zudio
12.2022 - 06.2024
Customer Service Representative
Bata
02.2022 - 11.2022
Post Graduate Diploma - Financial Planning and Wealth Management
Lambton College
Bachelors of Business Administration - Business Administration
DRV Commerce College
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