Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Paras Arora

Brampton,ON

Summary

IT graduate with expertise in operations and proven problem-solving skills. Proficient in Microsoft Office, Python, HTML, CSS, C/C++, SQL, and Java. Experienced in troubleshooting and optimizing IT processes to enhance efficiency and achieve service objectives. Strong organizational skills and ability to collaborate effectively across diverse teams.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Process Assistant

Amazon
01.2024 - Current
  • Conducted visual inspections of products to adhere to Amazon’s quality standards.
  • Collaborated with internal teams and suppliers to resolve quality issues effectively.
  • Operated within established quality control procedures to uphold product integrity.
  • Tracked quality inspections, documented findings, and reported issues to management accurately.

Quality Control and IT Operations

Ciot Stone & Tile
06.2022 - 11.2023
  • Maintained office PCs, networks and mobile devices
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners using third party link
  • Troubleshoot and resolved software issues for customers, ensuring minimal downtime and customer satisfaction.
  • Installed, configured, and upgraded software applications, optimizing performance and compatibility across platforms.
  • Developed and documented standard operating procedures for consistent IT service delivery.
  • Enhanced cross-functional collaboration (sales, operations, logistics, IT) to ensure timely task completion, quality compliance, and efficient multi-site inventory management.
  • Streamlined inventory processes (cycle counting, RFID printing, discrepancy resolution), minimizing errors and ensuring protocol compliance.
  • Generated progress reports and maintained safety by promptly resolving incidents.

Education

Artificial Intelligence (AIDI) -

Georgian College
Barrie, ON
01.2023

Project Management -

St.Lawrence
Toronto, ON
01.2022

Bachelor of Computer Science & Technology -

Sri Guru Nanak Dev University of India
01.2020

Skills

  • Team work
  • Customer interaction
  • Problem solve
  • Technical abilities
  • Adaptability
  • Attention to Detail

Certification

  • AWS Academy Cloud Foundations | Amazon Web Services Training and Certification | 2023
  • AWS Academy Machine Learning Foundation | Amazon Web Services Training and Certification | 2023

Timeline

Process Assistant

Amazon
01.2024 - Current

Quality Control and IT Operations

Ciot Stone & Tile
06.2022 - 11.2023

Artificial Intelligence (AIDI) -

Georgian College

Project Management -

St.Lawrence

Bachelor of Computer Science & Technology -

Sri Guru Nanak Dev University of India

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Paras Arora