Paramvir Sran
Calgary,AB
Summary
Recognized as team player with well-honed leadership and critical thinking skills. Responsive Dispatch Supervisor with 3.5 years of dispatch experience, managing various aspects of fleet transportation dispatch. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Bilingual professional determines workforce needs and workload planning, dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
20
20
years of professional experience
Work History
Dispatch Supervisor
Freightway Inc
02.2020 - 01.2024
- Supervised team of ( 4 office employees and 30 long Haul drivers )and provided training focused on maximizing overall performance.
- Organized regular staff meetings for information sharing purposes, addressing any issues or concerns raised by team members promptly and professionally.
- Assisted in resolving conflicts between drivers or customers when necessary, employing diplomacy skills and ensuring the best possible outcomes for all parties involved.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
Long Haul Truck Driver and Trainer
Freightway Inc
07.2018 - 02.2020
- As a professional truck driving for over 20 years in Canada and US Exhibited adaptability when faced with unexpected challenges such as inclement weather or traffic disruptions while maintaining a steadfast commitment to delivering shipments on schedule.
- Bridged gaps between customers'' expectations and actual deliveries through effective communication with both parties about anticipated arrival times or unforeseen setbacks during transit.
- Maintained a clean driving record, adhering to all federal and state transportation regulations for safe long haul operations.
Owner/Operator Truck Driver
Bison Transport Ltd.
06.2017 - 07.2018
- Managed day-to-day business operations.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Verified contents of inventory loads against Bills of Lading.
Owner/Operator Truck Driver
CN Transport
08.2016 - 06.2017
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
Truck Driver
Walmart
02.2016 - 06.2016
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
Owner/Operator Truck Driver
TransX Group Of Companies
04.2007 - 01.2016
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Truck Driver
Great Alberta Transport Ltd
01.2004 - 01.2007
- Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
- Operated with safety and skill to avoid accidents and delays.
Education
High School Diploma -
India
India03.2000
Skills
- Transportation Coordination
- Dispatch Coordination
- Customer Relations
- Schedule Coordination
- Route Planning and Adjustment
- Customer Request Management
- Training and Development
- Equipment Inspection
- Work Order Preparations
Languages
English
Professional Working
Punjabi
Full Professional
Hindi
Professional Working
Additional Information
By working with transport industry for over 20 years I have gained invaluable experience in the industry regarding driving, owner operating, as well as dispatch work. These roles have given me the skills for organization of operations, understanding customer satisfaction through direct involvement with customers, and responsibility and challenges of management in the industry.
Timeline
Dispatch Supervisor
Freightway Inc
02.2020 - 01.2024
Long Haul Truck Driver and Trainer
Freightway Inc
07.2018 - 02.2020
Owner/Operator Truck Driver
Bison Transport Ltd.
06.2017 - 07.2018
Owner/Operator Truck Driver
CN Transport
08.2016 - 06.2017
Truck Driver
Walmart
02.2016 - 06.2016
Owner/Operator Truck Driver
TransX Group Of Companies
04.2007 - 01.2016
Truck Driver
Great Alberta Transport Ltd
01.2004 - 01.2007
High School Diploma -
India
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