Hardworking and passionate job seeker with strong organizational and Leadership skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
McDonalds
10.2016 - Current
Coordination of restaurant operations during scheduled shifts including stock level, quality control, staff hygiene and customer health and safety
Managed and motivated employees to be productive and engaged in work.
Maintained professional, organized, and safe environment for employees and patrons.
Ensuring the highest level of customer satisfaction, Including guest recovery
Accomplished multiple tasks within established timeframes.
Cash Management and balancing tills, creation of deposits, keeping records for petty cash receipts and investigating cash outages
Improved safety procedures to create safe working conditions for workers.
Guest Service Agent
The Shore
05.2023 - Current
Collected room deposits, fees, and payments.
Greeted guests upon arrival and offered assistance.
Assisted guests with check-ins, account inquiries and any additional services needed.
Maintained consistent positive customer feedback.
Sales Associate
Bath & Body Works
07.2018 - 12.2022
Welcoming and engaging with customers as they enter the store
Working with cash registers and processing payments
Solved customer challenges by offering relevant products and services
Helped customers locate products and checked store system for merchandise at other sites
Production Worker
BC Tree Fruits Market
07.2017 - 08.2017
Sorting cherries to meet the industry standards
Used equipment properly to avoid workplace hazards or injuries.
Followed safety procedures and guidelines to maintain safe working environments.
Education
Associate of Science - Computer Science
Okanagan College
Kelowna, BC
04.2018
Skills
Excellent Communication and Customer Service skills