Parampreet Singh
Vancouver,BC
Summary
Experienced concierge and customer service representative with a strong passion for sales. Over the past two years, I have developed exceptional customer service skills while managing my own retail store, (thezedex.com). The success of my store, which I operated and managed independently, reflects my dedication and commitment. Seeking opportunities to enhance my sales and communication abilities, I am eager to contribute to the success of this organization. Please contact me at the number provided in my resume or in the footer of my website to discuss how I can add value to your team.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Concierge
Fusion Security
Vancouver, British Columbia
07.2024 - Current
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Education
Bachelor of Science - Computer Science
Simon Fraser University
Burnaby, BC12-2026
Skills
- Excellent communication skills
- leadership skills
- Service-driven sales
- Customer service
- Highly adaptable
- Strong work ethic
- Effective problem solving
- Reliable punctuality
Availability
I am available to work any 4 or 5 days of the week.
Certification
- Diploma in Retail Management, Advance Learning, 2023
- Customer Service Skills, Workforce Academy Partnership, 2024
Hobbies and Interests
- Attending events and making new friends
- Travel
- Yoga
Timeline
Concierge
Fusion Security
07.2024 - Current
- Diploma in Retail Management, Advance Learning, 2023
- Customer Service Skills, Workforce Academy Partnership, 2024
Bachelor of Science - Computer Science
Simon Fraser University
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